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"Awesome"

"Isaac at the pool service was amazing. Great job sir. Thanks again for being awesome. "

"This place is amazing. Great size rooms. Everything is included- mini bar, room service, restaurants, activities etc, it's nice being able to go and relax and not have to worry about anything "

"this hotel is amazing！ service i give 6 star👍😜food is delicious , a lot choice ! Easy and convenient to every theme park!"

"Todo el personal excelente. Muy atentos y serviciales. El lugar súper limpio. Muy amables en el bar y restaurantes El mejor café y pastel de zanahoria en Capuccino. La vista espectacular… frente a las rocas y el arco. La habitación súper limpia y no faltaban en mantenernos con servicio del mini bar. Gran variedad en el buffet 👌 Si adquieren el paquete completo que incluya transporte aerporuerto, chequen muy bien lo del regreso, ya que nosotros lo perdimos pues teníamos que agendar 72 hrs antes."

"We just finished our stay (2 nights as a couple, 3 nights with friends) and it was a great vacation! So many delicious restaurant options - Basmati & Magna were our favorites - and the staff was so accommodating! Alan was our favorite server but most all the waiters were terrific! Service was phenomenal and our stay couldn’t have been better. So relaxing and fun! The perfect trip! I do wish people wouldn’t save chairs with towels… I read in the rules that wasn’t supposed to be allowed so I do think it’d be nice to have someone monitoring that. So many chairs were left unoccupied all day.. same goes for the pool floats. People would take them to their chairs and not use them. Those clots should definitely stay IN the pool for everyone & I think it’d be great if a staff member collected those that people keep for themselves. It’s really rude… but other than that, no issues - we will absolutely be back in the future to spend more time at Excellence :) "

"Great hotel! We had an unexpected overnight delay and needed a nice hotel that accepted dogs. We took a taxi from the airport and used the free hotel shuttle to get back to the airport in the morning. Very nice and clean and relaxing. Only wish we’d have had more time to enjoy the pool, etc. Staff was very friendly and helpful. Would def stay again! "

"From the moments we arrived it was great. The spa experience was excellent whether you’re seeking a pick pick me up or a full day of pampering the spa offers something for everyone. Overall the hotel is a nice place to stay "

"The property was amazing, despite the food. "