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Excellence Riviera Cancun - Adults Only All Inclusive

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Tranquil beachfront oasis with stunning views

Elegant architecture and beautifully landscaped grounds create a tranquil beachfront oasis with stunning views of the clear waters. Enjoy a lazy river, multiple dining options, and exceptional service, ensuring a relaxing and memorable stay.

Popular amenities

  • Hot Tub
  • On private beach

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillowtop bed
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Pillowtop bed
  • 1054 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(145 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Pillowtop bed
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Pillowtop bed
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Pillowtop bed
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Pillowtop bed
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 1,401 reviews
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About the neighborhood

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 4 min drive - 2.5 km
  • Ojo de Agua Beach - 8 min drive - 3.2 km
  • Puerto Morelos Town Square - 10 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Casa del Mar - ‬16 min walk
  • ‪Villa Marina - ‬17 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Excellence Riviera Cancun - Adults Only All Inclusive and take advantage of an adjacent golf course, a swim-up bar, and a beach bar. With a private beach, scuba diving, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy, or a body treatment at MIILE SPA, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour gym offers yoga classes and Pilates classes; other things to do include fishing, sailing, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
Other perks at this property include:
  • 6 outdoor pools along with free cabanas and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and 4 meeting rooms
  • Free newspapers, ATM/banking services, and tour/ticket assistance
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 440 rooms feature comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

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Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1484 out of 1928 reviews
Rating 8 - Good. 255 out of 1928 reviews
Rating 6 - Okay. 120 out of 1928 reviews
Rating 4 - Poor. 28 out of 1928 reviews
Rating 2 - Terrible. 41 out of 1928 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Rock Orbin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and good service..
Stayed 7 nights in Nov 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
The food and service was incredible!
Stayed 6 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the rooms were clean
Stayed 3 nights in Nov 2025

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, spotless, helpful/kind staff.
Stayed 8 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, great food.
Stayed 5 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and the swim up room was beautiful. Staff was amazing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zavian

Liked: Cleanliness, amenities, property conditions & facilities
The room and everything was great
Stayed 7 nights in Nov 2025

8/10 Good

Sajah

Liked: Cleanliness, amenities, property conditions & facilities
If you're looking for a clean nice and calm place to stay this is it. The food was average, could be improved but they are very accommodating and kind to guests!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food, and a carefree trip. Thank you for the memories!
Stayed 4 nights in Nov 2025

10/10 Excellent

Shabil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property! It was very relaxing and the food & drinks were amazing.
Stayed 3 nights in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
nice resort overall. liked the balance of pools. Spa was great. Food was just okay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Had an amazing experience. Staff were very kind and friendly. Could not ask for a better place for a vacation. Will definitely come back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options
Stayed 5 nights in Oct 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort was outstanding beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gelono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was Awesome
Stayed 5 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest Mexican resort we’ve stayed at
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
We had a great time. Food was very good and the bartenders were great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ana Alicia Mancillas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay!!
Stayed 5 nights in Aug 2025

10/10 Excellent

ANDREA Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful, clean, mini bar stayed stocked, towels were always swapped, service was excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort. No reservations needed forost restaurants. Good food. Good drinks worth top shelf liquor. Rooms were nice..no issues with air conditioning. Beach was nice. I'll definitely go back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ronald Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Great good, drinks, and service.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Room service was prompt.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dawn Renee

Liked: Cleanliness, amenities, property conditions & facilities
This was best vacation ever. The staff met every expectation we had and went above and beyond. The hotel was beyond clean. The staff was so friendly. We will be back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itamar, maxilliano, Luis, Josias, Christina, Veronica and everyone else I had the pleasure of being served by were all excellent and I’m very impressed with the quality of service I received at this resort thank you again
Stayed 8 nights in Oct 2025