坎昆里維埃拉卓越全包式住宿 - 僅供成人入住是否有游泳池？

是的，此住宿設有6 座室外游泳池。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住的停車費用是？

此住宿提供免費自助停車服務。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：任何時間。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務 (應要求提供服務)。收取 MXN3413.73 的費用，按每輛車計費。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料，提供的活動則包括浮潛、獨木舟和帆船等。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住位於何處？

這家海濱住宿位於莫雷洛斯港的高爾夫球場附近，距離莫雷洛斯港海灘和莫雷洛斯港礁國家公園不到 15 分鐘腳程。Ojo de Agua 海灘和波多阿凡圖拉斯市鎮廣場也在 5 公里內。

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住評語、優惠和相片 2026

Q: 坎昆里維埃拉卓越全包式住宿 - 僅供成人入住是否有游泳池？

是的，此住宿設有6 座室外游泳池。

Q: 坎昆里維埃拉卓越全包式住宿 - 僅供成人入住是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 坎昆里維埃拉卓越全包式住宿 - 僅供成人入住的停車費用是？

此住宿提供免費自助停車服務。

8/10 不錯哦

Kay

2026 年 1 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Enjoyed the pools and the grounds are beautiful. Need to change the towels. They are very ruff not soft at all other than the towels at the pool were nice.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Brett

2026 年 1 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Pool was cool. AC in room was a little noisy. Food was good almost all the way around. Staff was very friendly. Lots of activities to do I would highly recommend this resort

於 2025 年 12 月住了 5 晚

6/10 一般般

Jyoti

情侶出遊

2026 年 1 月 6 日

喜歡：整潔度

For the room being a suite it was a bit small. Tub was small and it was cramped near the toilet. Food was mediocre and lacked authenticity of Mexican flavors. Stores on the property were overpriced. We were convinced to do a champagne dinner which was way overpriced and not at all what you would expect. Overall it was a nice stay but definitely not worth what we spent. Staff was very accommodating and property was beautiful but it’s a small resort.

於 2025 年 12 月住了 4 晚

8/10 不錯哦

Christy

2026 年 1 月 6 日

喜歡：整潔度、設施服務和住宿環境和硬體

Clean room,staff very nice, good food and plenty of towels for beach

於 2025 年 12 月住了 6 晚

8/10 不錯哦

Pedro

2026 年 1 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

於 2025 年 12 月住了 3 晚

10/10 有夠讚

Kenneth

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、員工素質和住宿環境和硬體

A wonderful property! The beach was beautiful and well kept. The restaurants were varied and very good. Loved the pool and the pool areas -- not overly crowded. The room was nice enough. The spa was nice too, but ridiculously pricey. The staff was tremendous and very friendly. We'll be back!

於 2025 年 12 月住了 5 晚

8/10 不錯哦

Yizhou，Calgary

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

Friendly staff. Great food and drinks.

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Shawn

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

Top of the line resort

於 2025 年 12 月住了 4 晚

10/10 有夠讚

Hannah

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

Everyone was very nice, lots of activities and always entertained. Very relaxing.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Kristyn

情侶出遊

2026 年 1 月 4 日

喜歡：整潔度、設施服務和住宿環境和硬體

Excellence Riviera Cancun was absolutely wonderful. The spa was the most indulgent and relaxing spa experience I've ever had. The food was impeccable, and they were so careful with my food allergies (Gluten & Dairy). The room was spotless, a suite, and on top of housekeeping they offered turndown service. It's very safe, the staff is friendly and knowledgeable, the entertainment is top notch (Silent Disco, Karaoke, live Singers and Bands, Burlesque Show who's dancers were classically trained, the water acro show, New Year's Party). Access to the beach was lovely, the pools were very clean, and poolside drinks were great. I cannot wait to patron again (hopefully very soon)!

於 2025 年 12 月住了 5 晚

8/10 不錯哦

BRENDA，Pasadena

情侶出遊

2026 年 1 月 4 日

喜歡：整潔度、設施服務和住宿環境和硬體

We were greeted with champagne and cold cloths - we were able to upgrade our package to include the Excellence Club. I would recommend booking a room in the club side to save $$. It was well worth it. Our room was very clean - we used room service every morning for our coffee and pasteries. I recommend ordering when you get there. Set a time you want it and have them place it in the Box so not to wake you up. It’s nice to sleep in and wake up to. We didn’t make reservations at any of the restaurants - I’d recommend getting to them early to avoid a 45 minute wait. The drinks were great! The food at most of the restaurants was tasty. The service at the pool was excellent!!! Over all highly recommend The Excellence Resort!

於 2025 年 12 月住了 7 晚

10/10 有夠讚

Eric

情侶出遊

2026 年 1 月 4 日

喜歡：整潔度、設施服務和住宿環境和硬體

Beautiful hotel, staff was great and food/drinks were amazing

於 2025 年 12 月住了 5 晚

6/10 一般般

Kevin

2026 年 1 月 3 日

不喜歡：設施服務

Food & drink, cold pools,

於 2025 年 12 月住了 5 晚

6/10 一般般

Janetta

情侶出遊

2026 年 1 月 3 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質

The resort compared to other resorts was nice, just not the level of service or hospitality that we have experienced in other resorts in the same region. I would recommend staying at another, newer resort. The service we received was dependent on who we asked as to what answer we would get or if they would provide the service. Minor example: I ordered iced tea one day and it was not an issue. The following day, I ordered the same thing and they were adamant they did not have it. When I explained that I had gotten it in the past, I was given a lot of attitude. While minor, this happened multiple times during our stay at the resort. We also paid for an excellence club upgrade, which definitely was NOT worth the money. We were told the upgrade came with a butler on the resort, which wasn’t true. There’s only one pool you can access for excellence club and the “top shelf” liquor you get with the package is only in one area/bar of the resort. So if you want top shelf at any other restaurant, pool, or bar, it’s not possible and they won’t provide it. Access to the excellence club restaurant price was pointless because there was a 1.5-2 hour wait every night. None of the resort restaurants take reservations either which means you’ll be waiting for a table or walking around trying to find a place to eat that doesn’t have a several hour wait unless you get there right when they open at 6pm. Buffet is only for breakfast and they do not have a full buffet for lunch or dinner, either

於 2025 年 12 月住了 7 晚

10/10 有夠讚

Yue

2026 年 1 月 3 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

It’s really nice property. All the stuffs are so nice!

於 2025 年 12 月住了 3 晚

10/10 有夠讚

peter Henry

情侶出遊

2026 年 1 月 2 日

喜歡：整潔度、設施服務和住宿環境和硬體

All bar people around the resort Miguel Joel Fernanda Bea santos Matilde Edson Moy . And if I forgot anyone I’m sorry.

於 2025 年 12 月住了 10 晚

10/10 有夠讚

Mary Barkley

情侶出遊

2026 年 1 月 1 日

喜歡：整潔度、設施服務和住宿環境和硬體

Amazing hospitality. Staff is 10/10. Resort property is beautiful, great food and drinks, and plenty of activities and entertainment. We loved our honeymoon here.

於 2025 年 12 月住了 3 晚

10/10 有夠讚

Cameron Stewart

情侶出遊

2025 年 12 月 31 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Excellent Resort. Clean, comfortable and very well maintained. All staff were friendly, polite and extremely attentive. Highly recommend. We will be returning.

於 2025 年 12 月住了 7 晚

10/10 有夠讚

Freydoun

情侶出遊

2025 年 12 月 31 日

喜歡：整潔度、設施服務和住宿環境和硬體

All the above Great helpful staff Beautiful resort Clean and beautiful beach front Very relaxing environment Multiple swimming pools with different atmosphere

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Paul

家庭旅遊

2025 年 12 月 31 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Wonderful experience. Would have liked the hot tub to be a bit warmer but this was inconsequential. We had a really great time. Possibly the best place I've been to in Cancun and I have been there over twenty times experiencing a new club each time.

於 2025 年 12 月住了 5 晚

6/10 一般般

Michael

情侶出遊

2025 年 12 月 31 日

喜歡：整潔度、設施服務和住宿環境和硬體

Pros: employees service. They work their butt off and try their hardest to make sure you have a great time. There are plenty of pools to choose from with different vibes. There are lots of beach chairs (pool chairs only if you wake up before 7). Every dinner we had was very delightful food. Breakfast buffet had a great variety (but same variety every day). Guacamole everywhere was delicious! Cons: room is very humid and uncomfortable. Also wear and tear in many areas. Also worst sheets ever. And you hear the entire DJ party til 11pm so if you want sleep you can’t. Staff were great but there were not enough of them. Every dinner we waited more than 30 minutes And this was with many empty tables. we can only assume there is not enough staff to man all the tables. don’t sell out your hotel if you don’t have enough staff to service the people. One last negative came at the end of our trip where we realized this place values money and the “bottom line” rather than their guests. we had checked out & we got notification that our flight was cancelled. All before we left the property. We went to concierge he said the only room was the exact one we just had but MORE money than we originally paid saying “it’s high demand season”. He didn’t even try to at least give us the room for the same price we paid for the other nights. at 1pm that room wasn’t getting sold that night anyway. Comp us something and I’d been inclined to stay loyal to the excellence brand when traveling.

於 2025 年 12 月住了 4 晚

10/10 有夠讚

Amii，BURLINGTON

團體旅遊

2025 年 12 月 31 日

喜歡：整潔度、設施服務和住宿環境和硬體

Great service and food. Rooms are a touch tired but well maintained.

於 2025 年 12 月住了 3 晚

10/10 有夠讚

Sumaya

情侶出遊

2025 年 12 月 30 日

喜歡：整潔度、設施服務和住宿環境和硬體

Most amazing retreat ever!

於 2025 年 12 月住了 6 晚

8/10 不錯哦

Edward

2025 年 12 月 29 日

喜歡：設施服務和住宿環境和硬體

Overall the experience was quite good. The food and facilities very good. Two blemishes: the fact that everything was on THE APP! Number one it wasn't and people go on vacation to get away from phones not to have to carry them around for everything including restaurant menus; second our room was not serviced until two to three o'clock daily so we spent most of every days amidst used dishes and towels and unmade beds.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Russell

情侶出遊

2025 年 12 月 28 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

⭐⭐⭐⭐⭐ We just returned from Excellence Riviera Cancun, and I truly can’t say enough about the experience. The staff was absolutely top-notch—every single person was kind, smiling, attentive, and genuinely happy to help. The level of service we received was exceptional from start to finish. The resort itself was spotless and beautifully maintained. Everyone we interacted with was professional, warm, and spoke excellent English, which made everything seamless and comfortable. The beach was stunning, the atmosphere was relaxing, and the drinks were truly top-shelf. I highly recommend this resort to anyone looking for an unforgettable, luxury, all-inclusive experience. The staff alone makes this place extraordinary—we will absolutely be back.

於 2025 年 12 月住了 6 晚

坎昆里維埃拉卓越全包式住宿 - 僅供成人入住

Excellence Riviera Cancun - Adults Only All Inclusive

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顯示Excellence Club Two-Story Rooftop Terrace Suite Ocean Front的所有相片

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

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顯示Two-Story Rooftop Terrace Suite Spa or Pool View的所有相片

Two-Story Rooftop Terrace Suite Spa or Pool View

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Excellence Club Junior Suite Pool View

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顯示Excellence Club Junior Swim Up Suite Pool View的所有相片

Excellence Club Junior Swim Up Suite Pool View

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Free Upgrade To Junior Suite Ocean View

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顯示Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View的所有相片

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

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顯示Free Upgrade To Excellence Club Junior Suite Pool View的所有相片

Free Upgrade To Excellence Club Junior Suite Pool View

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顯示Junior Suite Spa or Pool View的所有相片

Junior Suite Spa or Pool View

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Junior Swim-Up Suite Spa or Pool View

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Junior Suite Ocean View

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顯示Excellence Club Junior Suite Ocean Front的所有相片

Excellence Club Junior Suite Ocean Front

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顯示Excellence Club Junior Swim-Up Ocean View的所有相片

Excellence Club Junior Swim-Up Ocean View

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