「We had a generally enjoyable stay at this property, but our departure was marred by an unacceptable encounter with the housekeeper.
Despite our approved late checkout for 11:30 AM, the housekeeper and her son arrived at 11:05 AM, pressuring us to leave immediately. Upon checking out at the agreed-upon time, the housekeeper confronted us with a dirty towel, claiming we would need to pay for it.
She then falsely accused us of trying to stay until 3 PM without paying. When I brought this to...
「We had a generally enjoyable stay at this property, but our departure was marred by an unacceptable encounter with the housekeeper.
Despite our approved late checkout for 11:30 AM, the housekeeper and her son arrived at 11:05 AM, pressuring us to leave immediately. Upon checking out at the agreed-upon time, the housekeeper confronted us with a dirty towel, claiming we would need to pay for it.
She then falsely accused us of trying to stay until 3 PM without paying. When I brought this to...
rodrigo