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Camino Real Polanco Mexico

Photo gallery for Camino Real Polanco Mexico

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Camino Real Polanco Mexico

VIP Access

Camino Real Polanco Mexico

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590

Explore the area

  • Popular LocationPaseo de la Reforma7 min walk
  • Popular LocationMuseo de Arte Moderno9 min walk
  • Popular LocationChapultepec Park11 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)30 min drive

Choose dates to view prices

About this area

Mexico City

Camino Real Polanco Mexico is located in Reforma, a neighborhood in Mexico City, and is near a metro station. Museo de Arte Moderno and Tamayo Museum of Contemporary Art are cultural highlights, while Castillo de Chapultepec is a notable landmark. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • Paseo de la Reforma - 7 min walk
  • Museo de Arte Moderno - 9 min walk
  • Tamayo Museum of Contemporary Art - 11 min walk
  • Chapultepec Park - 11 min walk
  • Castillo de Chapultepec - 13 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • Restaurants on site
  • La Huerta
  • Token
  • Morimoto
  • Café Tamayo

About this property

Camino Real Polanco Mexico

Family-friendly Mexico City hotel in Reforma, walk to Paseo de la Reforma
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. All 712 rooms offer free WiFi, 24-hour room service, and minibars. Guests will also find premium bedding, hair dryers, and safes.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking on site
  • Secured covered valet parking on site (MXN 125 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 424 for adults and MXN 225 for children
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms - 22

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

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Washer and dryer
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Guest rating 4+
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4 star
4 star
Family friendly
Family friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 424 for adults and MXN 225 for children (approximately)
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 799 out of 1198 reviews
5 - Excellent 67%
Rating 4 - Good. 261 out of 1198 reviews
4 - Good 22%
Rating 3 - Okay. 74 out of 1198 reviews
3 - Okay 6%
Rating 2 - Poor. 35 out of 1198 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 1198 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge in the room. The ironing board cover in room 3641 is worn out, needs to be replaced. The hair conditioner offered is of very poor quality. Other than that service was great and facilities are very clean.
Stayed 5 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel! Excellent service! Super Clean!
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Amazing architecture but the rooms need updating
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was kept cleaned on a regular basis. There was some glitch at the room and was immediately taken care. Staff was amazing. The Camino Real Club was great to have daily breakfast and happy hour. Will consider to stay again.
Stayed 3 nights in Apr 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
Service in Gym, coffee and water in the room, store.
Stayed 2 nights in Apr 2022