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Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive getaway balances poolside relaxation with ocean adventures, offering families a perfect blend of tranquility and excitement by the water

Choose dates to view prices

Located near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination offers a private beach, snorkeling, and body treatments. Guests choose between breakfast buffets and Italian cuisine at 10 restaurants. Families enjoy pools, mini golf, and volleyball.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
The current price is NT$7,289
NT$8,927 total
includes taxes & fees
Jun 8 - Jun 9

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 2026/6/8 start from NT$7,289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2785 out of 5298 reviews
Rating 8 - Good. 1206 out of 5298 reviews
Rating 6 - Okay. 713 out of 5298 reviews
Rating 4 - Poor. 329 out of 5298 reviews
Rating 2 - Terrible. 265 out of 5298 reviews

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Occidental is beautiful. I hope to be back soon!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Scott Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond great awesome resort
Stayed 9 nights in Apr 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food , most staff was super helpful and friendly. Resort is in a great location and grounds are well maintained
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Food was ok.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort surrounded by beauty everywhere you look.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good family friendly
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with lots of food options.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Lissa Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Family friendly resort.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I have ever stayed at. The staff were very friendly and always available, and the quality and variety of the food were excellent. I will definitely return with my family.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Salvador Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and environment.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, clean, and staff is very friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort in Mexico, amazing grounds and great experience interacting with the animals. My kids only want to stay here!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time at this location and still love it! The staff is so friendly and the resort feels like home away from home.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Joseph M Lyons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff, food was good the property is very clean
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

AUGUSTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. Beautiful Resort, friendly staff, everything was amazing!! We’ll definitely be back!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff was very friendly, my baby loved seeing all the different animals and enjoyed the beach and pool as well, they also had very good food and drinks
Adults only salt water pool
Macaws
Octopus with rice
Corn dessert
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lots of nature and nice beach area. Food was okay.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was awesome
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was excellent as was the staff. A few area's of the resort could use some updates but nowhere near outdated. Only real thing we found that needs improvement was the dining reservations.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Alexander S

Liked: Cleanliness
Disliked: Staff & service, amenities
So the grounds are beautiful, very jungle like with monkeys and other animals
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was there every day making sure it was. The part I stayed in was great.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Menu limited (buffet was only ok). Staff was wonderful. Best beach location in Playa.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rheanne J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good food, lots of wild life. Only issue was no hot water in the shower.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature is phenomenal. Staff working hard. Clean property with good drinks and food.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Nancy Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for both children and adults! Clean, friendly staff, and the amenities including the free shows!
Stayed 4 nights in Mar 2026