Activities: There are numerous activities available for children, with events frequently held at the pool and beach area.
Restaurants: The buffet restaurants offered a satisfactory selection, consistently providing fries, hamburgers, pizza, steak, veg & salads. For the reservation-required restaurants, it is essential to book as soon as you arrive. We dined at the Seafood, Italian, Japanese, and Mediterranean restaurants. All good.
Room Service: The rooms were cleaned daily, and drinks were restocked regularly. Sleeping: If you prefer firm pillows, this resort provides them. I suggest bringing your own pillow if you are prone to neck pain. Every night, room service dishes were left in the hallway, attracting raccoons and coatis that rummaged through the discarded plates. The noise of dishes being smashed echoed throughout the night. The resort should consider implementing a more effective system for handling dirty dishes, such as providing a ledge or table for guests to leave their items.
WIFI: The resort limits guests to a maximum of 2-wifi codes, which is inadequate for families with multiple devices that require internet access. The cell phone data signal is poor, often only providing 3G service, and occasionally LTE in the lobby. Additional codes are available for a fee of 308 pesos per day / 1233 pesos per week.
Check-In: Expect to pay an additional surcharge of $143 USD for the week. Not expectable considering the amount you already pay.
Overall: We would go back!
