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"If you speak English only, get used to using WhatsApp to communicate with the hotel. Very little English is spoken. But everyone was super nice "

"Very clean and looks new, smells great, every where you go, in the hotel. The complementary breakfast, out of this world, a lot of options, you get coffee bread , then when you order your plate they bring you fruit, on a plate , loved it, the personnel very nice and friendly . Over all love this hotel, if I'm in the area , I will definitely stay there again , without a doubt!!!"

"Great room for the price "

"The cafe is full of friendly servers and good food."

"We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds. "

"What we liked is the cleanliness of the place, easy access with parking well maintained facilities and is convenient for 1 night stay, business stays. What we didn't like is very few people working in the place."