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El Santuario Resort & Spa

4.0 star property
Lakefront hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for El Santuario Resort & Spa

Terrace/patio
Two Bedroom Family Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board
2 outdoor pools, pool umbrellas, sun loungers
Interior
Interior
El Santuario Resort & Spa offers a tranquil retreat by the lake, with lush gardens and serene pools. Unwind at one of two outdoor pools, indulge in international cuisine at an on-site restaurant or rejuvenate with a hot stone massage. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Spa
  • Room service
Deluxe Studio Suite | Bathroom | Rainfall showerhead, hair dryer, towels, soap

Spa

Spa El Santuario has some ways to help you decompress. The hotel's spa offers hot stone massages, sports massages, and Swedish massages. Types of treatments available include facials and reflexology.

Property amenity
Property amenity

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room, Mountain View

Junior Room, Mountain View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 430 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
2 bathrooms
  • 1601 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

Master Suite Doble | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Day bed
Hair dryer
  • 498 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite, Mountain View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Day bed
Hair dryer
  • 430 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Garden Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 484 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite

Basic Studio Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Basic Studio Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Master Suite King | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
2 bathrooms
Hair dryer
Rainfall showerhead
  • 1459 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

City Studio Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

City Studio Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 285 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

Suite Lago | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Suite Lago

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 249 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.0 km
  • Casa De Oración Carmel Maranatha OCD - 6 min drive - 4.6 km
  • Central Square - 11 min drive - 9.1 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Avandaro Waterfall - 17 min drive - 12.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Hamburguesas El Jarocho - ‬9 min drive
  • ‪el mago de oz - ‬10 min drive
  • ‪Birria El Amigo Erasmo - ‬5 min drive

About this property

El Santuario Resort & Spa

Upscale hotel by the lake
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at El Santuario Resort & Spa. Indulge in a hot stone massage, reflexology, and a body treatment at Spa El Santuario, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • English breakfast (surcharge), tennis courts, and a reception hall
  • Concierge services, tennis lessons on site, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like free bottled water.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday English breakfast available 7:30 AM to 12:30 PM for a fee: MXN 540 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Naha
  • Xian

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 540 per person
  • Rollaway bed fee: MXN 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is El Santuario Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Santuario Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Santuario Resort & Spa?

Check-out is at 11:30 AM.

Where is El Santuario Resort & Spa located?

Situated on a lake, this spa hotel is within 1 mi (2 km) of Valle de Bravo Dam and Hridaya Club Garden. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 mi (5 km).

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El Santuario Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 407 out of 809 reviews
Rating 8 - Good. 186 out of 809 reviews
Rating 6 - Okay. 101 out of 809 reviews
Rating 4 - Poor. 65 out of 809 reviews
Rating 2 - Terrible. 50 out of 809 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, food atmosphere, loved it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nissim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. To rest and forget about the city and feel a Connection with nature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Taylor

Liked: Amenities
We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Feb 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
Stayed 1 night in Jun 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities
2 3
Stayed 2 nights in May 2025

10/10 Excellent

LUIS ENRIQUE

Liked: Amenities
Excelente
Stayed 4 nights in Dec 2024

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great piece in Valle, excellent general manager, always willing to help
Stayed 2 nights in Jun 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 3 nights in Jun 2024

2/10 Terrible

Soledad

Disliked: Cleanliness, amenities, property conditions & facilities
In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Stayed 1 night in May 2025

4/10 Poor

Yuridia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Stayed 4 nights in Jul 2024

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar diseñado para poder encontarte contigo mismo en verdad una belleza!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Zuany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la propiedad, el concepto padrísimo, descansamos al máximo! Las actividades de Meditación y Yoga también muy buenas, nos sacó de la rutina diaria. El personal siempre amable. El único pero es que la alberca no está climatizada y eso te quita las ganas de utilizarla. También hace falta más variedad en el menú.
Precioso el Restaurante
Vitral encantador
Zona de Meditación
Camastros con vista al lago
Stayed 4 nights in Aug 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para festejar una ocasión especial, ya sea en familia o en pareja. Ideal para un fin de semana
Stayed 2 nights in Aug 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La arquitectura del hotel en una monatana , con cuartos grandes espacios , concepto holistico, la comida es en ambos restaurantes es riquísima, ingeniosa y basta;áreas de oportunidad goterasencuartos,mantenimiento piscinas(mosaicos,calderas)ruido en complejo debajo restaurantes,más horarios en yoga y cuencos aprovechado el salón de arcoíris e implementar actividades para los que llevamos niños(yoga infantil,gym cerebral )
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo nos gusto muy buen servicio por medio del personal, muy atentos, en todo momento nos dieron por menores de nuestra estancia. El masaje una de las cosas que disfrutamos mucho.
Stayed 2 nights in Aug 2025

8/10 Good

Mars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como comentarios adicionales me gastaría comentar respecto al sabor de los alimentos que no fueron de mi agrado y tampoco de mi pareja, estaban demasiado insípidos.
Stayed 1 night in Aug 2025

4/10 Poor

XIMENA

Disliked: Property conditions & facilities
Se ve que no le han dado mantenimiento a la Propiedad. El spa terrible pera está categoría y lo que pagué. El masajista muy bueno.
Stayed 1 night in Aug 2025

8/10 Good

lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad y limpieza
Stayed 3 nights in Aug 2025