Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
Explore the area
Cancun, Quintana Roo (CUN-Cancun Intl.)8 min drive
Delfines Beach14 min drive
La Isla Shopping Mall20 min drive
Tortuga Beach32 min drive
Choose dates to view prices
About this area
Cancun
Moon Palace Cancún - All Inclusive is located on the beach and in an area with great airport proximity. The area's natural beauty can be seen at Delfines Beach and Puerto Morelos Beach, while Ventura Park Cancun and Aquaworld are popular area attractions. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park and Xoximilco. With jet skiing, scuba diving, and water skiing nearby, you'll find plenty of adventures in the water.
Upscale property on the beach, with 6 outdoor swimming pools
At Moon Palace Cancún - All Inclusive, spend the day at the beach, relax by one of the property's 6 outdoor swimming pools, or enjoy the onsite golf course and full-service spa. All 2036 rooms boast indoor private spa tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are Smart TVs with satellite channels.
Moon Palace Cancún - All Inclusive offers 2036 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. 47-inch Smart televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
AWE SPA has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga
Entertainment
Onsite live performances
Theme parties
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Roundtrip airport shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 6:30 AM–11:30 AM
1 restaurant and 2 coffee shops
4 swim-up bars, 5 poolside bars, 1 beach bar and 1 bar
Free daily reception
24-hour room service
Things to do
27 holes of golf
6 outdoor pools
2 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness center
Foosball table
Free beach club
Full-service spa
Golf driving range
Karaoke
Kayaking
Lifeguards on site
Mini golf
Nightclub
Pilates classes
Playground
Private picnics
Sauna
Shopping
Steam room
Table tennis
Tennis
Windsurfing
Yoga classes
Family friendly
6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised childcare
Grocery/convenience store
In-room child care (surcharge)
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide
Conveniences
ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Lockers available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf cart
Golf clubhouse
Golf lessons
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Water sports equipment
Wedding services
Languages spoken
English
French
German
Portuguese
Russian
Spanish
Business services
Computer station
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Marina onsite
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace
Spa
36 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun
Moon Cancun Inclusive Cancun
Moon Palace Cancún - All Inclusive Cancun
Moon Palace Cancún - All Inclusive All-inclusive property
Moon Palace Cancún - All Inclusive All-inclusive property Cancun
Frequently asked questions
Yes, this property has 6 outdoor pools and a children's pool.
As of 2022/5/17, prices found for a 1-night stay for 2 adults at Moon Palace Cancún - All Inclusive on 2022/5/23 start from NT$12,134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self parking and valet parking are free at this property.
Check-in is from 3 PM - midnight.
Check-out is at noon.
Yes, there's an airport shuttle.
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, mini golf, soccer, and more.
Overall score and ratings
4.1
Very Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
I was really disappointed by finding out at check out that I have to pay for covid anti-gene test 50$ and long distance that I never made 9$ while the covid test was not a PCR this is bad experience
