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"The entire experience was absolutely incredible."

"We really enjoyed our time there . I have no complaints about the hotel and the staff . It was one of my best experiences in Cancun. Everyone was so friendly and helpful and the room and areas in general are great ."

"Amazing resort and incredible staff!"

"I had an accident my first day of my trip in the bathroom of the room, slipped and fell , they do have a glass in the bathroom so be extra careful it gets very slippery, all the staff me treated me very good with their emergency kit and cleaned me every day making sure my injuries were protected while I was in vacation. Eliel is a staff that I would highly say thank you for being so present helping me with my health at the time. All the staff are very nice in the Hotel and you can easily walk to the clubs area! It’s very convenient! Very recommended 👍"

"Beautiful place"

"As VIP Access , I prefer there's more service will come with the stay, like Spa, Yoga, and Gym. but these all extra charge. so we didn't actually join any of these . but everything else are fine, service are excellence, food service personal think there's not enough of choice or maybe will need to improve."

"Beautiful resort for holidays as a couple, a friendly atmosphere, its employees make us feel special, the animation guys do great work especially Waldry and Nico."

"This was such a calm and relaxing resort. We really enjoyed our stay here. Can’t wait to be back here! The food was really good and everyone was so patient and really looked after us the entire time. "

"Beautiful place! Amazing staff. Well designed. The people working there are great. Everyone of them. The view is breathtaking. The only thing bothering us was the sewer smell. At times was very strong. Overall great experience. Definitely we will coming back. Thanks Riu and everyone make easy and enjoyable our stay. "