The Riu property's are wonderful and know how to care for their guests. From the minute you arrive till the moment you leave they are attentive, kind, and ensure you arw having a great experience.
Douglass Brent
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Karan
情侶出遊
2024年5月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of the best resorts I have ever been to. Staff is amazing. Food was great amongst all of the restaurants. They always had fun activities during the day at the pool. Amazing coffee bar and snack bar (snack bar is 24/7). Good shows on most days of the night. Riu Party is like no other party I’ve ever been to. Overall, an amazing vacation at Riu Palace Las Americas. One minor flaw is the rooms may need a little updating and there were only 2 plugin outlets in the entire room, which was a little weird. But otherwise, great resort. The beach was also clean and good. Drinks at the bar always tasted great. Also, loved the smell of the resort everytime we walked in. In fact, its something we always looked forward to everytime we came back from an outing. Thanks Riu!
Karan
於 2024 年 4 月住了 7 晚
10/10 有夠讚
fadi,Lincoln
2024年5月2日
喜歡:整潔度、員工素質和住宿環境和硬體
The overall experience was excellent. We stayed in room 152 and there’s a funny smell when you walk out of room in the hallway, not in the room. I would definitely stay at RIU again!
fadi
於 2024 年 4 月住了 5 晚
6/10 一般般
Christine
團體旅遊
2024年5月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Pros
- beautiful property, pools, beach, sand
- comfortable room, comfortable bed and pillows
- courteous staff and prompt attentiveness to issue with our room safe
- reasonable breakfast (lots of options and fluffy pancakes) and lunch buffet (pork ribs and wok stir fry)
- coffee bar
- Bohemia oscura beer, Tito’s vodka
- Silent disco party
Cons:
- sometimes hard to find a shaded lounger. Lots of extended towel reserving, despite signs discouraging the practice
- average to below average food, especially at dinner. Even the speciality restaurants were “not terrible” at best. Overcooked fish, lobster, steak, tasteless pasta. Mexican was ok
- Most of the alcoholic drinks were undrinkable, despite being brand-named. Pre-mixed margaritas with fake lime juice. Cheap wine and Prosecco. Cranberry cocktail (kool-aid) instead of cranberry juice. Overly sweet and fake tasting cocktails. Too much vermouth in a martini. No lime juice in a cosmo. Martinis served in a margarita glass is unforgivable.
Final grade: C
Would I stay again? I loved the hotel and the beach was beautiful, but food and drink is my vacation barometer, and because of this I would not return
Christine
於 2024 年 4 月住了 6 晚
10/10 有夠讚
Andrew Robert,Marthasville
情侶出遊
2024年5月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have never stayed at a better place. It was wonderful. The staff and restaurants were top notch. The hotel even delivered chocolate covered strawberries and a bottle of Tequila to my room on my birthday. I would return here again and highly recommend it to all going to Cancun.
Andrew Robert
於 2024 年 4 月住了 7 晚
6/10 一般般
Blake
情侶出遊
2024年5月1日
喜歡:整潔度和設施服務
Food was not good
Blake
於 2024 年 4 月住了 7 晚
10/10 有夠讚
SERGIO,Peterborough
家庭旅遊
2024年5月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent High End Resort in Cancún! Looking forward to going back in our next vacation.