Skip to main content

Moon Palace The Grand Cancun - All-inclusive

5.0 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
The current price is NT$15,788
NT$19,237 total
includes taxes & fees
Dec 1 - Dec 2

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Deluxe Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View

8.6 out of 10
Excellent
(101 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 828 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Swim Up Suite Garden View

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Presidential Suite

Grand Presidential Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Presidential Suite

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 2497 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Family Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 1658 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Honeymoon Suite - King Size Bed

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 1625 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 828 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

You may also like

Ad
On the beach, white sand, beach cabanas, sun loungers

Kempinski Hotel Cancún

Zona Hotelera
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
9.4 out of 10, Exceptional, 706 reviews
The price is NT$9,114
NT$12,973 total
includes taxes & fees
Dec 17 - Dec 18
Kempinski Hotel Cancún
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Arrecife de Puerto Morelos National Park - 8 min walk - 0.7 km
  • Moon Palace Golf Club - 4 min drive - 2.5 km
  • Xoximilco - 7 min drive - 4.6 km
  • Riviera Cancun Golf Resort - 9 min drive - 4.3 km
  • Delfines Beach - 42 min drive - 16.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • Grand Lobby Bar
  • ‪Lobby Bar - ‬19 min walk
  • ‪Boulangerie - ‬10 min walk
  • ‪Grand Central Buffet - ‬8 min walk
  • ‪The Grill - ‬11 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course, and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas, and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a sports massage, a facial, or hydrotherapy. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers Pilates classes and fitness classes; other things to do include bowling, ecotours, and basketball. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi.
Other perks include:
  • 9 outdoor pools and a children's pool, along with a lazy river, a waterslide, and 5 swim-up bars
  • Free self parking and valet parking
  • 4 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Wedding services, beach towels, and an elevator
  • Guest reviews give top marks for the family-friendly amenities, pool, and helpful staff
Room features
All 1304 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as perks like free international calls and premium bedding. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 42-inch Smart TVs with premium channels
  • Childcare services, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 2,955 reviews
The price is NT$9,828
NT$12,025 total
includes taxes & fees
Dec 13 - Dec 14
Moon Palace Cancun - All-Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 5 swim-up bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Mia
  • Habibi - Lebanese Cuisine
  • Jade
  • JC Steakhouse
  • Tavola

Things to do

  • 27-hole golf course
  • 4 outdoor tennis courts
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,630 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-001007/2025

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Frequently asked questions

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of 2025/11/21, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 2025/12/1 start from NT$15,788, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace The Grand Cancun - All-inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Moon Palace The Grand Cancun - All-inclusive?

Check-out is at noon.

Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace The Grand Cancun - All-inclusive located?

Nestled on the beach, this Cancun property is 0.6 mi (1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.2 mi (3.6 km) from Moon Palace Golf Club. Arrecife de Puerto Morelos National Park and Go Grand Outlet Riviera Maya are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 1107 out of 1797 reviews
Rating 8 - Good. 321 out of 1797 reviews
Rating 6 - Okay. 178 out of 1797 reviews
Rating 4 - Poor. 81 out of 1797 reviews
Rating 2 - Terrible. 110 out of 1797 reviews

Reviews

10/10 Excellent

Shilpi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , staff amenities everything is so good
Stayed 3 nights in Oct 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel, lots of activities for everyone.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay with family. The resort is huge and we only explored 1/3 of it during our 5 nights.
Stayed 5 nights in Aug 2025

10/10 Excellent

Bankim

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property with plenty of restaurants, bars. Kinds friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Quynh Thi Ngoc

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 3 nights in Nov 2025

10/10 Excellent

Pedro Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent i will be back for sure
Stayed 4 nights in Jul 2025

10/10 Excellent

Pardis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience , Great service as we were expedia member
Stayed 7 nights in Oct 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort exceeded our expectations for a family friendly resort. Amazing amenities, staff, and kid items. We would 100% go again!
Stayed 7 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to bring your kids. So much to do. Lovely resort!
Stayed 7 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded upon arrival! Everyone we encountered were nice, friendly, respectful, and helpful! My kids loved the water park and pools! If you are looking to hang by the beach, this is not the place as the seaweed is there.
Stayed 6 nights in Nov 2025

10/10 Excellent

Vendetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice sweet, very clean and staff was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Brinderjit

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 8 nights in Nov 2025

10/10 Excellent

Camilo Felipe Acuna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very nice hotel. Enjoyed the fact we were Expedia VIP.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tzitzitlini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for families, clean, the food was great, the staff was the best. My family enjoyed our stay, my only feedback is to cut back on the trash in the boulangerie because it generates a lot of waste.
Stayed 5 nights in Oct 2025

10/10 Excellent

Junette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was very relaxing
Stayed 4 nights in Sep 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 7 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delicious meal.
Stayed 7 nights in Oct 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean resort with lots to do with the kiddos!
Stayed 4 nights in Aug 2025

10/10 Excellent

Birpal

Liked: Staff & service, property conditions & facilities
Bar was well stocked. Beer could have been better. Overall good property with great food options. Many options for kids and familia which is great.
Stayed 7 nights in Oct 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff. Family friendly resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, bar was stocked.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.
Stayed 8 nights in Oct 2025

8/10 Good

Spencer

Smooth check in. No waits
Stayed 7 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.
Stayed 5 nights in Oct 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace Grand Opening exceeded our expectations 100%
Stayed 7 nights in Sep 2025