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Moon Palace The Grand Cancun - All-inclusive

5.0 star property
Seaside luxury in Cancun combines pampering amenities with adventure opportunities - from aromatherapy massages to gourmet dining, bowling and outdoor activities

Choose dates to view prices

Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Parking included
The current price is NT$27,454
NT$33,376 total
includes taxes & fees
Mar 13 - Mar 14

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Deluxe Garden View

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View

8.6 out of 10
Excellent
(104 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View | Premium bedding, free minibar, in-room safe, desk

Grand Swim Up Suite Garden View

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Presidential Suite

Grand Presidential Suite | Premium bedding, free minibar, in-room safe, desk

Grand Presidential Suite

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Garden view
  • 2497 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View | Premium bedding, free minibar, in-room safe, desk

Grand Family Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • Garden view
  • 1658 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Grand Honeymoon Suite - King Size Bed

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Garden view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • Garden view
  • 1625 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is on a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park and Gotchak Paint Ball Extreme. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Cancun travel guide
Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Breathtaking
    Arrecife de Puerto Morelos National Park
    8 min walk - 0.7 km
  • Try the pumpkin dip, guacamole, oh and the crickets! #xoximilcocancun #xoximilco #travelstoke
    Xoximilco
    5 min drive - 4.6 km
  • Playa Delfines showing general coastal views, a sandy beach and tropical scenes
    Delfines Beach
    24 min drive - 19.6 km
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    34 min drive - 27.0 km
  • Moon Palace Golf Club
    3 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN)
    15 min drive

Restaurants

  • Grand Lobby Bar
  • The Grill
    11 min walk
  • Lobby Bar
    19 min walk
  • Boulangerie
    10 min walk
  • Grand Central Buffet
    8 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course, and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas, and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a body treatment, a manicure/pedicure, or a hot stone massage. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include basketball, ecotours, and bowling. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi.
Other perks include:
  • 9 outdoor pools and a children's pool, along with a lazy river, a waterslide, and 5 swim-up bars
  • Free self parking and valet parking
  • 4 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Luggage storage, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the family-friendly amenities, pool, and helpful staff
Room features
All 1304 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as perks like free international calls and premium bedding. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 42-inch Smart TVs with premium channels
  • Childcare services, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 5 swim-up bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Mia
  • Habibi - Lebanese Cuisine
  • Jade
  • JC Steakhouse
  • Tavola

Things to do

  • 27-hole golf course
  • 4 outdoor tennis courts
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,630 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-001007/2025

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Frequently asked questions

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 2026/3/13 start from NT$27,454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace The Grand Cancun - All-inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Moon Palace The Grand Cancun - All-inclusive?

Check-out is at noon.

Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace The Grand Cancun - All-inclusive located?

Nestled on the beach, this Cancun property is 0.6 mi (1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.2 mi (3.6 km) from Moon Palace Golf Club. Arrecife de Puerto Morelos National Park and Go Grand Outlet Riviera Maya are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1178 out of 1908 reviews
Rating 8 - Good. 338 out of 1908 reviews
Rating 6 - Okay. 182 out of 1908 reviews
Rating 4 - Poor. 90 out of 1908 reviews
Rating 2 - Terrible. 120 out of 1908 reviews

Reviews

10/10 Excellent

yara

Liked: Cleanliness, amenities, property conditions & facilities
The room super clean, good amenities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Krishnamoorthy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort. Kids enjoyed a lot. Good spot for a perfect vacation.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shirali

Liked: Cleanliness, amenities, property conditions & facilities
Great experience lots to do for kids and couples
Stayed 5 nights in Jan 2026

10/10 Excellent

Jing

Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly. My kids had lots of fun with all kinds of activities. The food is great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Yes , rooms were clean and the staff was very helpful and friendly
Stayed 8 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great people and clean
Stayed 6 nights in Nov 2025

10/10 Excellent

Amanda Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of food options and plenty of seating/umbrellas at both the beach and all the pools. Very friendly staff!
Stayed 8 nights in Dec 2025

10/10 Excellent

Benson Samuel

Liked: Cleanliness, property conditions & facilities
Was an awesome stay again - make sure to book your restaurant reservations early Kids love it and had no issues with any of staff - they are all great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Herbert

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants were all great. Service throughout the entire property warm and friendly. Clean and very safe. Our second visit to the Moon Palace and we will be back!
Stayed 6 nights in Jan 2026

8/10 Good

Andrew John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wide variety of restaurants that offer many different types of cuisine
Stayed 7 nights in Dec 2025

8/10 Good

Niket R

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Very friendly staff. Excellent resort and activities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Facility and staff were amazing!
Stayed 6 nights in Nov 2025

10/10 Excellent

Estanislas

Liked: Cleanliness, amenities, property conditions & facilities
The Grand is a true 5-star all-inclusive experience. The rooms were spotless, the service was exceptional, and the dining options were outstanding. The kids’ activities were incredible—arcades, bowling, waterparks, endless pools, and live shows kept everyone entertained. The spa was absolutely magical and gave us the perfect place to relax while the kids had fun. We had an amazing stay and highly recommend The Grand for families, especially those with kids under 10.
Stayed 7 nights in Jan 2026

8/10 Good

Zarin

Liked: Amenities
Great resort for kids! Steak house restaurant was amazing! Buffet in the main lobby was mediocre but the one by the pool was quite good.
Stayed 5 nights in Nov 2025

10/10 Excellent

helda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in the moon palace Grande , very beautiful facility , very organized , the staff is amazing , the quality of the food is great
Stayed 4 nights in Nov 2025

8/10 Good

Vineeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great and staff was friendly. Only complain is you don’t get reservations easily at the restaurants and there is a long wait times and queue
Stayed 7 nights in Nov 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel, lots of activities for everyone.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susana

Liked: Cleanliness, amenities, property conditions & facilities
There were just endless amenities that it was impossible to do everything in my 4 day stay. I wish I could have stayed longer! Water park, bounce house, circus tricks, arcade, just to name a few… The resort was so grand we had to take golf carts from place to place. It was massive! We loved all the food options and things to do there. Will come back for sure to do the things we didn’t get to last time!
Stayed 4 nights in Aug 2025

10/10 Excellent

Shilpi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , staff amenities everything is so good
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay with family. The resort is huge and we only explored 1/3 of it during our 5 nights.
Stayed 5 nights in Aug 2025

10/10 Excellent

XIAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice. Room cleaning could be better
Stayed 4 nights in Dec 2025

10/10 Excellent

Bankim

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property with plenty of restaurants, bars. Kinds friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sooyoung

Liked: Cleanliness, amenities, property conditions & facilities
Good for families with young kids! I strongly recommend ‘Circus’ restaurant. And Cusco is also good. Room cleaning is so so.
Stayed 5 nights in Nov 2025

10/10 Excellent

Herlinda

Liked: Cleanliness, amenities
Staff was the best customer service
Stayed 6 nights in Nov 2025

10/10 Excellent

Pardis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience , Great service as we were expedia member
Stayed 7 nights in Oct 2025