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"This resort was very clean. Staff were amazing and nice. This is a party hotel, so if you don’t like parties or loud music this won’t be the place for you. We brought our 2 children and we had no problems with noise when our sound machine was on in the room. But we were not over the “riu party pool”. Expedia gives an Option for “2 queen beds” this resort only has king bed options or 2 fulls. We were a little disappointed we didn’t have 2 queens, but it worked out. The food and drinks were good! Highly recommend getting travel insurance, our toddler had a respiratory emergency and we got care from the doctor at the resort as well as the emergency room in Cancun."

"Our whole experience at this resort was terrible and we will not be going back. Upon our arrival we checked in an hour early and they said our room wasn’t available which obviously understandable as it was an hour early, but then when we came back an hour later to get our room, it still wasn’t available so we walked out to the beach for another 30 minutes and then came back at their recommendation. The lobby was then full of a bus full of people, so we spoke with the concierge at that point about our room situation. He proceeded to tell us that our swim up suite room would not be available at that night due to it being overbooked but would be the following day for the remainder of our stay. We were very unhappy about this as we had booked 6 months in advanced and it was for our honeymoon. All the staff was very unfriendly and later upon talking to other Americans staying there, stated they were having the same experience with the staff, however the staff appeared to treat others differently. The only staff that was friendly were the security. The room we booked had a pool attached to the rooms that was supposed to be adults only but frequently there was families with children in the pool and would often place their items on our patios and sit in the chairs. We specifically booked the room due to it being adult only along with the pool, again because we were there for our honeymoon. There were plenty of other pools and places for families to be on the resort."

"Clean, modern room Close to airport Good breakfast"

"The resort is stunning. Everything feels new, minimalist, and food is amazing. If you like contemporary luxury rather than traditional Mexican decor, this place delivers."

"The Riu Kukulkan is a top notch hotel with an excellent beach, pools and amenities. The room and beds are excellent, the service was the same. I would definitely go back!"

"I was here recovering after a surgery and found everything to be amazing. Clean, quiet, but family friendly. The food was good for an all inclusive. I have recommended this resort to a few friends already"

"I liked how clean the resort was, along with how friendly the staff were. I wish the pool and the beach was accessible for longer. It’s very family-friendly and has lots of great food options for the whole family. My family and I will definitely be back in the future."

"Every thing was perfect"

"Yes"