坎昆出租度假屋

「My 9-night reservation was made 2-3"days before my scheduledarrival. I notified the property that I would arrive around 12:30 p.m. after an international flight; nobody replied. On arrival, I learned the property is a condo plaza with different administrators. There was nowhere to leave luggage, and the administrator initially did not respond through Hotels.com. I was eventually allowed to check in at 1:15 p.m. and requested a 2 p.m. checkout. I was then charged a 3% credit-card surcharge that...

「Very good hotel near the beach! The room was clean and comfortable. You can spend one day totally at the hotel to enjoy the beach and also the nice swimming pool in the hotel. Towels are provided.」

「Good 」

「A great property. It is a condominiums building, beach front in the Hotel zone. I liked it. Rooms and bathroom was very clean. Premses were clean as well. Rooms has a Kitchenette. Good lightning, comfy beds. Restaurant was ok. I wold stay again」

「Escribo esta opinión con el fin de ayudar a mejorar el servicio del alojamiento. Es necesario realizar un mantenimiento general a la propiedad, ya que el flujo de agua en la regadera es mínimo y un cristal está mal asegurado y podría caerse. También se percibe cierto deterioro en las instalaciones y un problema con hormigas. Asimismo, la comunicación previa a la llegada fue muy deficiente; la falta de respuesta sobre los datos de la reservación me causó mucha desconfianza e incertidumbre....

「Excelente estancia. Volvería elegirlos」