Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, sun loungers
Creator video
View from room
Exterior detail
8 bars/lounges, poolside bar
Located near Gaviota Azul Beach and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive is a haven for beach lovers. Enjoy the poolside bar, rooftop terrace, and coffee shop/cafe. Indulge in spa treatments like massages or explore 8 on-site restaurants offering breakfast to Asian cuisine. Discover snorkeling opportunities at the beachfront location or work out at the 24-hour gym with activities like basketball nearby.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is NT$13,206
NT$13,206 total
includes taxes & fees
Oct 15 - Oct 16

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Room options

Available filters for rooms
Showing 20 of 20 rooms

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 1316 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Dolphin View Master King (with Sofa Bed)

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 598 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 695 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 695 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 598 sq ft
  • Sleeps 5
  • 2 Double Beds

Ocean Front King (with Sofa Bed)

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Corner Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Double

8.8 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front King

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.2 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Caracol Beach - 11 min walk - 1.0 km
  • Hotel Zone Beaches - 9 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Vips - ‬6 min walk
  • ‪Tradewinds - ‬1 min walk
  • ‪Mediterraneo - ‬4 min walk
  • ‪El Mercado - ‬1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Luxury all-inclusive property near Gaviota Azul Beach
Near Cancun Convention Center and Forum Beach, Hyatt Ziva Cancun All Inclusive provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a body scrub, a body wrap, and a facial at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and babysitting (surcharge)
  • Tour/ticket assistance, luggage storage, and a water dispenser
  • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Balconies, LED light bulbs, and free extra beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Bastille
  • Lorenzo's
  • Moongate
  • Tradewinds

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of 2025/10/9, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on 2025/10/15 start from NT$13,206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes.

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Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1444 out of 1853 reviews
Rating 8 - Good. 236 out of 1853 reviews
Rating 6 - Okay. 63 out of 1853 reviews
Rating 4 - Poor. 37 out of 1853 reviews
Rating 2 - Terrible. 73 out of 1853 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is very clean and all of the staff were amazing!
Stayed 7 nights in Oct 2025

10/10 Excellent

Jaekyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the place was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the amenities were amazingly clean. There were great options for dinning and transportation to and from the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Joven Carl Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive, food options, restaurants and staffs was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

PASCUAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and all of the staff were very friendly. I would love to go back and visit again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for a relaxing time!
Stayed 3 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this resort and planning a 3rd!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Staff & service, amenities, property conditions & facilities
The Hyatt Ziva Cancun resort was beautiful and you can’t beat the ocean views surrounding the property. All of the staff was incredibly friendly and the food choices were excellent. We couldn’t be happier with our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kawaguchi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great service
Stayed 4 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had amazing service with all their staff. Would highly recommended for vacation with family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place to stay. Relaxing, safe and can forget about the world outside
Good food
By the pool
Great food
Stayed 7 nights in Sep 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD IS GOOD AND SERVICE IS WONDERFULL.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yanyleig

Liked: Cleanliness, amenities
This resort is amazing
Stayed 5 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I’ve been too food was outstanding staff were very kind, location of hotel is close to many activities. Definitely recommend if traveling with family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really attentive and the food was amazing everything is walkable to the nearest markets and clubs. The hotel is really calm, clean and really family friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous. I have stayed at three other all inclusives, and this has been our favorite so far. The grounds are beautiful. Staff is awesome and nightly entertainment is good. They have a nightclub that is opened every night if you are wanting to stay up later after the other shows/ festivities end ! Would def stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fun
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie Delgado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, filled with amazing staff, always attentive and helpful. All staff members go above and beyond.
Stayed 3 nights in Sep 2025

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, definitely will come again
Stayed 6 nights in Aug 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service
CLEANNESS, GREAT EATING ...
Stayed 3 nights in Aug 2025

10/10 Excellent

Revital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual I love this hotel and the staff are amazing definitely will recommend this hotel to others will come again soon 😊
Stayed 6 nights in Aug 2025