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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
4.0 star property

Beach spa retreat walking distance from La Isla Shopping Mall

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Property amenity
View from room
On the beach, white sand, sun loungers, beach umbrellas
Pool views, serves lunch, dinner, and happy hour

Overview of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is NT$6,115
Price available on 2024/5/2

Check out the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationCambalache1 min walk
  • Popular LocationCancun Interactive Aquarium2 min walk
  • Popular LocationLa Isla Shopping Mall2 min walk
  • Popular LocationDuna Pool Bar2 min walk
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Room options

View all photos for Villa, 1 Bedroom, 1 King, Sofa bed, Ocean View, Balcony, Whirlpool (C)

Premium bedding, in-room safe, desk, blackout drapes

Villa, 1 Bedroom, 1 King, Sofa bed, Ocean View, Balcony, Whirlpool (C)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 21 Ping (69 square meters)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa Bed, Ocean View, Balcony, Whirlpool (A)

View from room

Studio, 1 Queen Bed with Sofa Bed, Ocean View, Balcony, Whirlpool (A)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 11 Ping (36 square meters)
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, 1 King, 1 Queen, Sofa beds, Ocean View, Balcony, Whirlpool (E)

Premium bedding, in-room safe, desk, blackout drapes

Villa, 2 Bedrooms, 1 King, 1 Queen, Sofa beds, Ocean View, Balcony, Whirlpool (E)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 32 Ping (106 square meters)
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, 1 King, 1 Queen, Sofa Beds, Oceanfront, Balcony, Whirlpool (F)

Premium bedding, in-room safe, desk, blackout drapes

Villa, 2 Bedrooms, 1 King, 1 Queen, Sofa Beds, Oceanfront, Balcony, Whirlpool (F)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 32 Ping (106 square meters)
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Sofa bed, Oceanfront, Balcony, Whirlpool (D)

Premium bedding, in-room safe, desk, blackout drapes

Villa, 1 Bedroom, Sofa bed, Oceanfront, Balcony, Whirlpool (D)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 21 Ping (69 square meters)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen, Sofa bed, Oceanfront, Balcony, Whirlpool (B)

View from room

Studio, 1 Queen, Sofa bed, Oceanfront, Balcony, Whirlpool (B)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 11 Ping (36 square meters)
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The Westin Resort & Spa, Cancun
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8.2 out of 10, Very Good, (1285)
The price is NT$3,335
per night
May 15 - May 16
The Westin Resort & Spa, Cancun

About the neighborhood

Cancun

Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Forum Beach. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 2 min walk
  • Marlin Beach - 10 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Wander Rooftop Bar - 4 min walk
  • Starbucks - 5 min walk
  • Starbucks - 3 min walk
  • Cambalache - 1 min walk
  • El Fish Fritanga - 6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Eco-certified family-friendly resort near La Isla Shopping Mall
At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can look forward to a swim-up bar, a grocery/convenience store, and a terrace. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature local and international cuisine and ocean views. Enjoy the 24-hour gym, as well as activities like volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
Other perks at this resort include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a children's club (surcharge)
  • Massage treatment rooms, luggage storage, and smoke-free premises
  • Guest reviews say great things about the pool
Room features
All 580 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with cable channels and DVD players
  • Balconies, refrigerators, and dishwashers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: MXN 420 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • 4 spa tubs
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 4 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 541.87 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

The listed mandatory sanitation fee applies to 2-bedroom villas. The mandatory sanitation fee for studios and 1-bedroom villas is MXN 76 per room, per night.

Optional extras

  • Fee for buffet breakfast: approximately MXN 420.00 per person
  • Rollaway bed fee: MXN 541.87 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of 2024/4/19, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 2024/5/2 start from NT$6,115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront resort is in the historical district, just steps from Tequila Museum and La Isla Shopping Mall. Iberostar Cancun Golf Course is 2.8 mi (4.5 km) away.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1006 reviews" "
Rating 8 - Good. 200 out of 1006 reviews" "
Rating 6 - Okay. 62 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 39 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Great pool and beautiful clean beach. Service staff are excellent and delligent. Waiting staff is a mixed though. Also, 'the concierge' will shower you with phone calls until you accept sitting down with them for a 90 minutes presentation pitch for the hotel's timesharing scheme!
Stayed 8 nights in Apr 2024

10/10 Excellent

Ryan

Great!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ramesh

Liked: Amenities
Excellent!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best infinity pool in the beach!
Stayed 2 nights in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Emma

Liked: Cleanliness, property conditions & facilities
Overall, I liked staying here. I came for the first time in 2021 and enjoyed it so much that we decided to come back. The place has noticeably dated in the last few years and could use some room and beach chair renovations. The thing that upset me the most and why my rating is low is because we decided to use the washing machine in our room to do one load of laundry using the provided detergent. Upon removal of our laundry, the cotton clothes in the wash were stained with bleach. Clothing estimated at around $250 was completely damaged. After taking our ruined clothes to the staff, they took some pictures, asked some questions and said there is no way this could be their fault. the detergent does not have bleach and the washing machines are not cleaned with bleach so there is nothing they would do to help us. This was extremely disappointing that there was no effort from anyone to help compensate towards our loss and no ownership of faulty room equipment leading to unsatisfied guests. I was told someone would contact me, and still no effort has been made by anyone at the Westin. I will not be returning to this property again because of the disappointment in how they treat their guests and their belongings.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from our vacation at the Westin Lagunamar. It’s a beautiful resort. All the staff were great, especially Eduardo the pool concierge and Jorge at the pool bar! We had a wonderful time.
Stayed 7 nights in Mar 2024

8/10 Good

Vidhyutkumar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled to Cancun and stayed in the Westin with our 3 kids (one big kid and two toddlers). Resort is very beautiful with good swimming pools and beach access. Kids like it. I would like to give five stars but we didn’t had good experience on the first day of this visit with one of its restaurant’s staff. When we were there and waiting for the food, my 2 year old making sounds with spoon & fork and the guy from the kitchen area shouted from there to stop on my son and made angry face which we all felt really bad, after complaining, the manager apologized but that’s not the way any staff will treat to any guest in this kind of the resort. Other than that everything was good. We like it.
Stayed 4 nights in Mar 2024

10/10 Excellent

Navneet

Stayed 4 nights in Mar 2024