墨西哥度假村

「帶小孩的家庭旅遊、住房前郵件聯絡兩次要求提供兩房連通、最後沒有提供、也沒有任何回覆、與飯店櫃檯反應後、竟然說等退房後的滿意度調查郵件再自行提出」

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「A very long check in. It took us 1.5 hours in the heat of the day.」

「The staff so kind and nice」

「对于中国人而言 确实吃的也就那样 果汁都是调味品的味道 水果新鲜程度不够 晚上也没有夜宵 酒店设施很新 海难在对面 需要接驳车 这条确实有点不方便 不是24小时能看海 服务这块浴巾完了没有及时check补」