Family Hotels in Mexico from NT$8,547

"Just wanted to say we stayed in this resort last week for 4 nights and 5 days and the full stay was just WOW… The resort was wonderful, buffet restaurants- food was really good, all the staffs were very friendly and always available if needed, we had extra dinner restaurants which we could try, kids outdoor play area, indoor play area, kids water parks and our pool and the beach - was just awesome .. Only few things to share 1. Don’t book taxy via the resort -3 times expensive, get uber from airport -17 min drive from airport 2. Get usd or pesos for tip and other purposes"

"The property was in good condition. There are a couple things that bothered me. The staff near my room building continued to want me to stop and get information about returning. I had not even started my vacation and already felt them wasting my time trying to listen to promotions. Also the buffet staff were trying to take my plate 5 minutes after I started eating. In one instance the waitress told me 3 times that they will be closing the buffet in 15 minutes. If I still had 15 minutes to eat I don’t see why they had to continue to bother me. One time notice would have been enough. "

"Will not go to any other hotel but sunscape on our next vacation… highly recommended!!!👍👍👍👍👍All restaurants, services are superb… The best thing. Is they really look after their guests…. My family loved it..🌟🌟🌟🌟🌟"

"Visited the resort for a short girlfriends get away, we were treated very welcoming and had the most amazing experience from check in to check out. We will most definitely return again. "

"Food was not good. The buffet diner was decent. We stayed for 5 days and were only allowed a total of 2 reservations for the restaurants, and they had to be made 2 days in advance. The beach is really small and is next to the pier so lots of big boats coming in and out. The rooms were clean and the staff was amazing. The only live entertainment they offered was singing and piano playing in the lounge in the front of the hotel later in the evening. They did do some games at the pool but no shows. Overall was not bad but probably won’t stay again"

"Yes"

"El baño no servía, y la puerta del closet no abría, estaba atorada. Cuarto 5106. Buen internet y cuarto limpio. "

"For all inclusive the choices of restaurants are very limited and it’s first come . The food was the same as the buffet food nothing special. Also the night entertainment was focused for kids- shows started at 8 pm. I’ve stayed at a lot of places and this was not one of my favorites."

"We recently stayed at Xcaret and had a very mixed experience. The parks themselves are incredible. There is so much to do, and the natural setting makes everything feel unique and immersive. It’s truly an adventure-focused trip, and that part absolutely delivered. That said, there were a few consistent challenges. The food overall was underwhelming, especially considering the price point. Las Cuevas was a standout and one of the best meals we had, but it was difficult to get reservations. We ended up waiting in line, which worked, but it’s not ideal when you’re planning your days around experiences. Navigation throughout the parks could also be improved. There weren’t many clear signs, and it was easy to feel unsure of where to go next or worry that you were missing something. In addition, while the staff was kind, there is definitely a language gap at times, which made communication less seamless than expected. Another downside is that not everything is truly all-inclusive. Some parks and food options are included, but not all, which can be a bit disappointing given the overall cost. Overall, it was a really fun and memorable trip, especially for the experiences and activities. However, for us, it feels like a one-time destination rather than somewhere we would return to."