Pristine white sands line the resort's private beach with attentive cocktail service. Ten outdoor pools, including a heated main pool with spa tubs, accommodate all guests. The One Spa offers rejuvenating treatments alongside twelve distinct restaurants serving Mexican cuisine to fresh seafood.
Popular amenities
Hot tub
All inclusive
Parking included
VIP Access
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Finest Playa Mujeres by The Excellence Collection - All Inclusive
Luxury all-inclusive property located in Playa Mujeres
You can look forward to an adjacent golf course, free water park access, and 2 swim-up bars at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial, or a Swedish massage at One Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. The gym offers Pilates classes and fitness classes; other things to do include volleyball, kayaking, and snorkeling. In addition to 2 poolside bars and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
10 outdoor pools and a children's pool, along with 2 swim-up bars, sun loungers, and pool umbrellas
Free self parking and valet parking
An outdoor tennis court, extended parking, and a roundtrip airport shuttle (surcharge)
Babysitting (surcharge), a gift shop, and a vegetable garden
Guest reviews say great things about the family-friendly amenities, beach locale, and helpful staff
Room features
All 450 rooms boast comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
Recycling, LED light bulbs, and composting
Bathrooms with jetted tubs and rainfall showers
46-inch Smart TVs with premium channels
Furnished balconies or patios, eco-friendly cleaning products, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Bicycling
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-out is at noon.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.
Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.
Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?
Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a great time at Finest with kids age 6 and 3. Pools and beach were wonderful. Restaurant options were great and staff so friendly and helpful. We’ll definitely be back!
We came here with 2 babies and a 4 year old and grandparents. Everyone had an incredible food! Food was great! Service was excellent! Nothing felt too rushed! Pools and hot tubs were very accessible and I love that it’s not a huge resort so it was very easy to get around with children!
Every single thing about this resort was absolutely fantastic. We are already in the recess of rebooking for a longer stay.
The food, the rooms, the entertainment… perfect for us.
We stayed a total of 4 nights at Finest Playa Mujeres, and we had a fantastic time. The service was top notch from the moment we arrived until the moment we left. Very attentive servers at all areas of the resort. The room was very well stocked and cleaned well everyday, however the AC was a bit noisy which kept us up at night. We stayed in the Adults Only Excellence Club and we loved the top shelf liquor at the lobby bar there, and the added amenities such as a private beach area and pool. The food was fantastic at every restaurant (especially Tinto and Tapas), but we found that the restaurants did run out of certain dishes past 8pm or so which was inconvenient. I do think the buffet should be open at dinnertime as well, would be a good option for those who wanted a quick bite or pickier eaters. Otherwise, our stay was spectacular and the beach was probably one of the best in the Cancun area. Away from all the craziness of the hotel zone.