Search Resorts in Punta Sam

"The property and staff were amazing! The Entertainment team was so dedicated and engaging. We will definitely return :)"

"The property is beautiful. The staff amazing. Food was delicious. Our issues with this stay were all our room. The most uncomfortable bed I have ever slept in. Hard as a rock! If you have a bad back like I do, be warned. Our room fridge was never stocked the whole week we were there and when we tried to order items by room service, they never showed up. We travel to Mexico so twice a year. All though this was a nice trip, this particular resort will not make the repeat visit list."

"Amazing for family’s"

"Everything was excellent; the only area that could be improved is the night entertainment and shows."

"Beautiful property and amenities. Bring comfortable shoes as there is quite a bit of walking throughout the resort."

"Very family friendly resort. Great for kids."

"We were in a swim up suite and enjoyed the privacy and tranquility 10+"

"Absolutely fabulous. Excellence in every category. Food, service, room and beach. Do not hesitate to stay here. The finest resort we ever experienced."

"The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children"