Safari Tentalow in Mexico

"Overall stay was great. A little noisy at times for my family with spring break parties but otherwise we enjoyed our stay. Nice amenities for family, food and drinks were good. "

"The main lobby bar staff was amazing, we loved Gabby! "

"The airport shuttle was easy to find! Room was very clean! Staff were very nice friendly and helpful! Love the food and the restaurants! "

"Amazing "

"very clean and ample room, quiet."

"First impression was great—close to the airport, positive transport experience ending in a lovely lobby. After checking in, an oily salesman type guy intercepted us in the lobby with unclear motives. After he took down our info and requested $20, we were signed up for “the welcome breakfast.” Which is just a way to make you sit through a sales pitch for their luxury vacation club. The whole situation was very uncomfortable. Even though it’s an all-inclusive, there are areas that you can't use unless you buy into their vacation club. Finally we got to our room, excited for the Grand Master Suite we reserved--a large bedroom with separate living area described as perfect for a family of 4 looking for space and luxury. So the small room we were given was incredibly underwhelming, with one bed. When someone was finally able to help us, he told me this was “an upgrade” because it had an ocean view. I pointed out that there was only space for two people to sleep. He arranged for two roll away beds, which barely fit. I insisted on getting the room we had paid extra for. It wasn’t available until mid-week. We were on vacation, and we made do for a couple of nights, until we packed all of our things and moved to the other end of the hotel. The staff was not apologetic and would not refund the extra we had paid for the 2 nights we spent in the lesser room. We managed a pleasant stay at SeaDust, but there are many, many options in Cancun. If you can afford better, probably do that."

"Staff were great! Food was delicious and room service was the best. I will come back "

"Wifi was spotty and not reliable. Went to 3 different restaurants at 7:00pm and was told they were full for the night, had people waiting for tables. Some info at checkin about the process would have helped. First time at this property but wegave stayed next door at the adults only Location and it was much better service and wifi."

"Clean room staff were very friendly and helpful We went with 2 year old and they have fun water park. Food was tasty and the buffet had lots of option. Asian restaurant is good as well Will definitely go back "