We were a group of 7 and we had rooms 433 and 435. the AC in 433 never worked properly, the room was very uncomfortable. Everyday I would find a different roach in the bathroom, and the shower was clogged. The buffet was ok but they always had the same, not a lot of variety, but when we tried going to the steak restaurant or any of the other options the wait time was 2 hours, one time we did wait and after two hours we still had to wait an extra half hour so we ended up eating always at the buffet, because of this so everyone in our group was so fed up with the food. The Entreteinment was good, there’re activities and music going on all day, and the kids loved the night show. Staff is friendly except for a guy at the pool bar who would get mad every time I ordered three sprites, he would yell two per person, but I would tell him where does is say that? Other bartenders give me as many drinks as I need this is an all inclusive and the cups are tiny so the lines at the bar are always long. Expedia mentions in the description that this hotel is close to the aquarium, a 10 minute walk, but it's not. We ended up renting a van and we did go out to explore. So everything is close by if you have a car or take a taxi. Also, someone stole one of our towels when we went in the pool, so we had to be extra careful with our belongings, and the hotel charges you for missing pool towels. Overall it was ok, kids had fun, but I don’t think we would choose it again