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"All around customer service "

"I stayed at the British Colonial on a recent business trip and I have nothing but good things to say about the property. It’s well located and the rooms are comfortable. The gym is decent too. Food is a little on the pricey side, but this being The Bahamas, that’s to be expected."

"So close to many venues !"

"This is the one and only IT hotel in San Juan. The best drinks. The best pool. The best nightlife. Book… don’t think twice. Book a room with a balcony… thank me later! "

"Had a good time here! Plenty of activities for everyone. We enjoyed the group activities and games daily. We stayed here for about one week. Great food, great drinks and friendly staff. We used the gym, the pool, the beach, dinner reservations, and even got a massage. The staff are bilingual and very friendly. We will definitely be back! The place is well kept and cleaned regularly. We felt safe and had a great time!"

"The Property is very well maintained, amenities were excellent and the staff were super friendly and always helpful. I highly recommend The Renaissance. "

"The people very polite and respectful,helpful very beautiful people love it"

"Clean room good was good lounge area was good I like the food people were very nice "

"I booked Hotel El Convento for an after cruise stay for my husband, myself, my two adult kids and their spouses and we couldn’t be happier with the experience. The staff couldn’t wait to help us with all of our travel needs and our stay here was the highlight of a two week 50th anniversary celebration! There may be closer hotels to the pier, but this was an experience in itself. "