"The staff were ok but to have a manager who blamed her staff and vocalised it to us as the guest is poor. Also, i had no keys for two days. The noise at night from people shouting or talking loudly untol all hours was ridiculous. Location was beautiful but would not recommend or stay there again. "
"The staff were ok but to have a manager who blamed her staff and vocalised it to us as the guest is poor. Also, i had no keys for two days. The noise at night from people shouting or talking loudly untol all hours was ridiculous. Location was beautiful but would not recommend or stay there again. "
"The location is perfect. Boutique hotel on the beach. Small room but modern and comfortable. The office staff is very helpful, especially Amanda.
The restaurant is on a deck facing the beach with an excellent service and good food. Prices are reasonable.
Unfortunately they do not offer breakfast.
We had a great time and will be back!"
"The location is perfect. Boutique hotel on the beach. Small room but modern and comfortable. The office staff is very helpful, especially Amanda.
The restaurant is on a deck facing the beach with an excellent service and good food. Prices are reasonable.
Unfortunately they do not offer breakfast.
We had a great time and will be back!"
"It was a lovely clean lodging in the most beautiful location. Easy walk into town and to the best beach bar on the island. Could do with a hairdryer and air conditioning but perfect for a few days. "
"It was a lovely clean lodging in the most beautiful location. Easy walk into town and to the best beach bar on the island. Could do with a hairdryer and air conditioning but perfect for a few days. "
"I had an excellent experience at the Sandpiper Inn. This place is very peaceful and perfect for relaxation. The chef and staff were very helpful! I would definitely recommend or stay again when I return. "
"I had an excellent experience at the Sandpiper Inn. This place is very peaceful and perfect for relaxation. The chef and staff were very helpful! I would definitely recommend or stay again when I return. "
"The staff was very friendly. Jorge takes care of anything you need. He speaks very little English though. Hotel is very far, actually not far but a $30 + taxi ride to the San Juan restaurant . There's a few little cafés in the area but no where to get supplies like some bread, beer, a bottle of rum and/or coke, shampoo, water or a snack. A mini supermarket in the area would make a killing!
Pool area is nice as well as roof top lounge"
"The staff was very friendly. Jorge takes care of anything you need. He speaks very little English though. Hotel is very far, actually not far but a $30 + taxi ride to the San Juan restaurant . There's a few little cafés in the area but no where to get supplies like some bread, beer, a bottle of rum and/or coke, shampoo, water or a snack. A mini supermarket in the area would make a killing!
Pool area is nice as well as roof top lounge"
"Two Turtles was the best location. Center of town and walking distance to everything, including the water taxi! Room was just okay. It's more of an Inn or Hostel. No maid service during your stay, so you have to ask for new towels, etc. Our air conditioning was broken, which would have been fine, but our window did not have screens, so we couldn't open those either. Great people that work there and love the bar! But definitely a 2 star as far as room quality."
"Two Turtles was the best location. Center of town and walking distance to everything, including the water taxi! Room was just okay. It's more of an Inn or Hostel. No maid service during your stay, so you have to ask for new towels, etc. Our air conditioning was broken, which would have been fine, but our window did not have screens, so we couldn't open those either. Great people that work there and love the bar! But definitely a 2 star as far as room quality."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Basic, clean room with working AC. Near the center of town, so very walkable. Keep in mind, there are a lot of stairs to climb to reach the front desk."
"Hello,
I am writing to express my disappointment regarding my recent stay at your property and to request appropriate compensation for the issues I experienced with my reservation.
I had specifically booked a room with two queen beds to accommodate myself and my two sons. Upon arrival, I was initially given a room with only one bed. After bringing this to your staff’s attention, I was reassigned to a different room in another tower. Unfortunately, upon entering that room, we discovered that the carpet was wet, making it unsuitable for use.
I then had to return مرة again to the front desk, where I was reassigned back to the original room with only one bed. As a result, one of my sons was forced to sleep on a rollaway bed. This was not the experience I expected, especially considering the amount I paid for our stay and the importance of this family vacation.
Seeing my son sleep uncomfortably on a rollaway bed was both unacceptable and disheartening. I believe this situation warrants compensation, as the accommodations provided did not match what was originally booked and paid for.
I would appreciate your prompt attention to this matter and a fair resolution regarding compensation for the inconvenience and diminished experience.
Thank you for your time and understanding. I look forward to your response.
"
"Hotel common areas very nice
Room is average
Bathroom leaky shower
Inconsistent replenishment of supplies
Bathrooms need an upgrade
Good below average
"
"I’ve been staying at the Sheraton Santo Domingo every six months for over 10 years now!!! The staff, the cleanliness, and I must say everyone from the minute you get off the car, the attention to detail of each and every employee is exceptional! Love staying at this hotel!!!"
"Nice breakfast to fuel us up for the water park, till lunch time anyway! Very close to the east entrance of Atlantis. Big room, love the partial wall to give a little separation from the sleeper sofa and the other beds. Good pool area, next to the bar area and restaurant. "
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