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"Fun"

"The staff was incredible! Housekeeping, room service, bar tenders, etc! Excellent hospitality."

"The hotel is overall an older hotel. The staff and management try their best, but it is old. While the hotel is dated, it was clean. The staff is very friendly. The food is all right. We were here March 2026 during spring break time. The hotel was relatively busy. The location is central to Montego Bay, but not a lot to see other than the beach right across the street. The beach right across the street is lovely and beautiful. We paid $250 a night for two people. The overall value was good."

"Breakfast was good and room clean "

"I had a very disappointing experience during my stay. The toilet in my initial room was clogged, and no one assisted me until the following day. Maintenance came out four separate times but was unable to fix the issue. On the second day, I was moved to another room; however, I did not receive any housekeeping service for the remainder of my stay. Whenever I requested towels, staff would tell me they were not assigned to my area and that I needed to contact the front desk. Unfortunately, the front desk rarely answered calls, and when I was finally able to reach someone, it took a long time for assistance to arrive. My room door was opened while I was in the shower. Additionally, I informed the excursions staff that I was booked through Expedia, but my Expedia points were never applied. Overall, the lack of responsiveness, poor communication, and unresolved maintenance issues made for a frustrating experience."

"Nice experience and wonderful people. We enjoyed our stay at this resort."

"Extremely friendly staff. Facility is well kept."

"When we arrived our room wasn’t quite ready yet but we were able to change into bathing suits and go to the pool. The pool area was large maybe needed more chairs but there were many activities going on throughout the day. It was very windy which without the sun was a little chilly at times. We ate at all of the restaurants and the food was very good. It was first come first serve so we arrived when they opened and we got right in. We went on a free shuttle to a shopping area. Not many stores, so it wasn’t really worth the trip. There was a lot of seaweed on the beach, but the hotel did a very good job of clearing it out as best as they could. There were people selling items on the beach but they did not approach the guests. They kept their distance and if you wanted something, you went to them. The staff asked us upon arrival to come receive our package (which I think was to look at timeshare) but we never went and they never bothered us to go look. Overall we had a very nice time. "

"They need to shot it down "