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Close to everything we were able to walk to any location we wanted

The room we booked wasn't available for some reason, so we were upgraded to a better room which was far superior. Staff and facilities were of the highest standard and I look forward to visiting again.

Friendly service at reception and very helpful. Facilities excellent. Housekeeping a bit hit and miss.

Location to tube stations and Trafalgar Square is fantastic!

Very nicely decorated and stylish. Nice n clean. Thanks

Great Location, close to all main attractions and underground. Rooms are comfortable, air conditioned, just a little on the smaller size than pictures indicate, but acceptable.

View from window, room layout, facilities and internet was very good

Easy check in and staff very accommodating. Would recommend highly.

Insufficient staff at breakfast time. Although the staff that were there were working very hard and were doing their best, there simply wasn’t enough of them, which led to a chaotic atmosphere. Shame s the setting and food (once we got it) was good.

For a 4 star hotel everything as i would expect it to be. Friendly attentive staff, big clean room. All in all a great stay

The staff were extremely friendly and accommodating. I travel extensively through Europe and have never encountered this kind of wonderful service. The room was immaculate and well appointed. The location was absolutely fantastic with a canal tour and a tram just steps away. Also, hop on hop off ...

Excellent service and good value for money - the spa was a real treat.