十大人氣瑪雅海濱飯店推薦 | 瑪雅海濱住宿訂房限時優惠 最低 NT$940 起

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Good service」

「Great accommodations! Very relaxing! 」

「The room I was originally placed in was right next to a bar, so it was pretty loud the first night. However, the front desk was very helpful and moved me to another room without any issues, which I really appreciated. The rooms are very spacious more like a small apartment which made the stay even more comfortable. The location is also great and very convenient. Overall, I had a positive experience and would stay here again.」

「it has been a very disappointing experience with that property . First day, electricity power went off . We were told that this happen when you start the air conditioning with the clothing dryer. They asked to put the breakers back on. Then the air conditioning in one of the bedroom (where my daughter and her 2 girls were sleeping) wasn't working. They sent someone to fix it but they needed to replace one part which took two days to receive. Once the part was replaced, then the air conditioning...

「Everything about the property was absolutely stunning. Enrique and his wife took exceptional care of the cleanliness, ensuring it was spotless around the clock. The breathtaking sunset views from the beach, coupled with the snorkeling, canoeing, and paddleboarding equipment, made for an unforgettable experience. We thoroughly enjoyed every aspect of the property, which was perfect for a girls’ trip. To enhance our stay, we hired a chef for five out of the six days and a driver. Wi-Fi also fast...

「It was value for money and staff was really friendly. The 1 bedroom was spacious for a couple. It was well situated as well.」

「un poco problema con aire condicionado,no funcionó bien,hace calor,no poemos dormir bien,pero la gente del hotel son amable」

「Todo bien」

「L'appartement est très bien, très propre et spacieux. Bien placé pour se balader à pied dans playa del carmen. La plage est accessible aussi à pied. A savoir, la piscine est toujours à l'ombre car elle est comme une rivière au milieu des 2 batiments principaux. Seul bémol est à l'arrivée, l'adresse de la réception n'est indiquée nulle part, j'ai mis 30 min à la trouver le soir à 21h. Le gardien de nuit a fini par m'accompagner.」

「I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot」

「My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)」

「We came to Tulum for my daughter’s 20th birthday and we had a great time! The lighting was beautiful and dim when we arrived but we prefer brighter lights so we asked the host and he came and changed the light bulbs for us so that it would be brighter. Whenever we needed anything he was very prompt with great recommendations for everything. I would highly recommend!」