瑪雅海濱 3 星級飯店

「Limited breakfast options but it was decent . It was cute but overall not super exciting . Didn’t really interact with the staff except for the receptionist for a few minutes and when we left we were asked for a tip. Not sure id go back 」

「近公园，但是我没时间去了。房间设施不错，就是缺少水杯。服务态度好，非常有特色，但是这么热的天气没有空调，开风扇吹风又头疼，关掉又热，而且有蚊子、蚂蚁，我没睡好觉啊！」

「酒店很漂亮，沙滩很棒。就是洗澡水也是咸水」

「Staff was not very friendly, didn’t give me info about property or food accommodations even though it said breakfast included so I sat for over an hour to be told oh it doesn’t start till 9:30am then at 9:30 am still no one which after a day of travel I was starving and needed coffee. Considering I booked this stay due to breakfast being ready and not having it after an awful check in, random people knocking at my door at midnight, I could hear the couple in the room next door having sex because...

「No water service for two days 」

「Breakfast was scarce. Not much to offer and the man running the breakfast was extremely rude. We skipped they’re breakfast for those reasons and ate in town for a much more pleasurable experience seeing as we were on vacation. The main Pool had so much chlorine in it we only went in once it hurt skin/eyes. Our private rooftop pool was not clean. Pretty disappointing. The staff didn’t speak much English or pretended not to so there was not much to do but deal with this place while we were...

「La mayoría del personal muy desposta con los mexicano, todo es hacer filas, en la habitación solo dejan 2 litros de agua, no hay servicio a habitación, no puedes comer nada en la alberca y cuando te levantas todo los camastros ya están apartados, no hay libres ni personas usándolo, si quieres unas papas no puedes comerlas en la playa o en la alberca solo hay un restaurante snark, y para todo hay que ser fila, no hay personal que te atienda en la alberca o playa muy despacionada. Quería...

「Very disappointing stay I stayed at Casa Gitano after booking through Expedia. Our room had a serious bug problem with numerous insects inside. The bugs were everywhere on our clothes. The sink in our room was clogged, and staff had to come fix it. Shortly after, the hot water stopped working, and we were left having to use cold water. The pool was extremely dirty with sand and debris floating on the surface, and we were told it would take several days to clean, which they should have taken...

「Beautiful room with jungle vibe and outdoor bathroom. Loved it! Less than 60 seconds to get to the beach. 」

「Tago SLH has the nicest rooms in Tulum. I love the privacy, friendly staff and nightly treat delivered to my room. Gym, sauna, sushi bar, and private pool etc I will be back again very soon 」