Find hotels near Xplor Theme Park, Playa del Carmen from NT$807

"Elite "

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"One thing to stand out was the kids club my kids enjoyed it a lot. I’ll give it a 10 there. Property a 8 out of 10 . The entertainment team 10 out of 10 . Poor side was only one pool bar and long lines. Front dest staff rude and careless. There was a few fights at night time and almost every night really loud people walking down the hallways. "

"Exceeded my expectations This place runs like a well oiled machine. Food choice excellent. Staff friendly. They have thought of everything Entertainment was fantastic including the Friday party!"

"Great food very clean "

"I was disappointed that there was no room service. I’ve stayed at many all inclusive resorts and this is the first that does not have room service or anything available to eat after 10pm which was a real bummer. Customer service from all hotel staff was great! No complaints there. The suites definitely need to be upgraded and remodeled, as they are pretty old. The bathroom has no privacy and it was a weird set up, no door no curtain or anything to change privately after a shower. The food is ok. Not bad but not good. The phone from the room wasn’t working most of the time and when we could call the front for sometíng, most times they disnt answer which was frustrating. I may try another Riu but I wouldn’t stay at this property again. "

"Property was acceptable, staff average my room was new redecorated and was cute. Unfortunately after my attempts to reach out to the hotel with no response , I requested a room on the main floor due to a disability I finally contacted Expedia customer service who were wonderful and I got my 1st floor room. I must say the concierge service at the hotel were good. I stayed at this property 2 years ago (because my sister-in who s in Candda has a friend who is some kind of travel agent and gets a “discount “ or cheaper prices?? I would not have stayed there but wanted to connect with my other brother-in law and sister in law who go with the group. I stated last time I would not go back, but my bad, wanted to vacation with them again, so I went thru Expedia’s- prices were excellent, a package with flight-transportation and accommodations-perfect / I am a single traveler and usually pay twice as much as couples. Anyway back to hotel, overall OK, but the food was 3rd rate, only 2 of the specialty restaurants were good - the Italian and the Japanese had great food. All the buffets’s were subpar, bars lacking premium alcohol and service was slow. This review is not relevant since they are closing for renovations in May. I hope they up their game. I have used RIU properties in Mexico and they are leaps and bounds above Iberostar. Which is now selling memberships in their next vacation endeavor. But if you want an overpriced poor vacation book Iberostar Tuscan. Only my opinion "

"The pool would have been amazing if the quality of the water was a little bit better. "

"Everything was well kept, food was really good for an all inclusive. "