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Riu Tequila - All Inclusive

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4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Riu Tequila - All Inclusive

Riu Tequila - All Inclusive

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPaseo del Carmen8 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal9 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)9 min drive
  • Popular LocationPlayacar Golf Club10 min drive

Choose dates to view prices

About this area

Playa del Carmen

Riu Tequila - All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is in the suburbs and near the beach. 3D Museum of Wonders and CEDAM Museum are cultural highlights, and some of the area's activities can be experienced at Playa del Carmen Maritime Terminal and Playacar Golf Club. Traveling with kids? Consider Yucatek Divers, or check out an event or a game at Mario Villanueva Stadium Madrid. Spend some time exploring the area's activities, including scuba diving, golfing, and golf lessons. Guests appreciate the property's central location.
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Map

What's nearby

  • Paseo del Carmen - 8 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Yucatek Divers - 10 min drive
  • Playacar Golf Club - 10 min drive
  • Central Square - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • Rosa Roja – Serves breakfast, lunch, and dinner daily.
  • Bamboo – Restaurant offering Asian cuisine. Serves dinner daily.
  • Rinascita – Restaurant offering Italian cuisine. Serves dinner daily.
  • Black Cow – Open daily.
  • Beach Club – Serves lunch, dinner, and light fare daily. Reservations required.

About this property

Riu Tequila - All Inclusive

Family-friendly Playa del Carmen property in Playacar with 5 restaurants
5 restaurants, 4 outdoor pools, and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges, and a health club are onsite. All 630 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars, and free bottled water are among the other amenities available to guests.
Riu Tequila - All Inclusive offers 630 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova SPA has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - June 2018
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Playacar
Playacar
Guest rating 4+
Guest rating 4+
All-Inclusive Resort
All-Inclusive Resort
3 star
3 star
Washer and dryer
Washer and dryer
Business friendly
Business friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive
Riu Tequila Inclusive Carmen
Hotel Riu Tequila All Inclusive
Riu Tequila - All Inclusive Playa del Carmen
Riu Tequila - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 412 out of 978 reviews
5 - Excellent 42%
Rating 4 - Good. 361 out of 978 reviews
4 - Good 37%
Rating 3 - Okay. 127 out of 978 reviews
3 - Okay 13%
Rating 2 - Poor. 45 out of 978 reviews
2 - Poor 5%
Rating 1 - Terrible. 33 out of 978 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Staff & service
Some staff was rude and need more Activities every day,not just certain times.. should play music all night
Stayed 5 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the food is amazing!! Love the multiple pools everywhere so you’re never really crowded when swimming. The property is beautiful and full of nature. My bedroom was at the very back and I really enjoyed the quiet there even though it required extra walking to and from anywhere. The beach is also an extra 10 minute walk but I did not mind because I was eating SO much and had to burn that somehow - walking definitely helped!! Some things they need to improve: upgrade the bath towels, they are very old and that color does not age well. The drinks at the bar were very sugary, not very fresh and not very alcoholic. I love the slushee cocktails but they were WAY too sweet so I could not have more than one at a time. The gym is decent and they also have activities led by staff, my favorite was beach volleyball.
Stayed 6 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Property was spacious with plenty to do right at the resort. Staff was super friendly and accommodating!
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff as well as the resort itself, our only complaint is the bed is not the best quality and definitely in need of better pillows. The drinks, food, service, beach, pools, and other amenities were fantastic. Would definitely recommend to anyone..
Stayed 6 nights in Sep 2021