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Casa Kaoba Hotel & Suites
3.5 star property

Comfortable hotel near Xplor Theme Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Casa Kaoba Hotel & Suites

Photo gallery for Casa Kaoba Hotel & Suites

Outdoor pool
Courtyard
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Outdoor pool
Standard Room | Bathroom shower

Overview of Casa Kaoba Hotel & Suites

VIP Access
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
The price is NT$2,774
Price available on 2024/4/29

Explore the area

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park8 min drive
  • Popular LocationPlayacar Golf Club10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - single
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
3 bedrooms
Ceiling fan
Private bathroom
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

Highlights

Private plunge pool
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room | Flat-screen TV

Suite, Multiple Beds

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

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May 3 - May 4
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About the neighborhood

Playa del Carmen

Casa Kaoba Hotel & Suites is located in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or Cenote Azul.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 7 min drive
  • Xcaret Eco Theme Park - 8 min drive
  • Quinta Avenida - 8 min drive
  • Playacar Golf Club - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Rosa Roja - 8 min drive
  • Blue Moon Beach Bar Sandos Select Club - 6 min drive
  • Starbucks - 8 min drive
  • Restaurante Uxmal - 6 min drive
  • Festival Grand Buffet - 6 min drive

About this property

Casa Kaoba Hotel & Suites

Hotel near Xplor Theme Park
You can look forward to a free breakfast buffet, a terrace, and a garden at Casa Kaoba Hotel & Suites. The on-site restaurant, Ceiba Negra, offers breakfast, lunch, and dinner. In addition to conference space and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • A 24-hour front desk and 1 meeting room
  • Guest reviews give good marks for the dining options, helpful staff, and location
Room features
All guestrooms at Casa Kaoba Hotel & Suites include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ceiba Negra

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

Does Casa Kaoba Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Kaoba Hotel & Suites?

As of 2024/4/19, prices found for a 1-night stay for 2 adults at Casa Kaoba Hotel & Suites on 2024/4/29 start from NT$2,774, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Kaoba Hotel & Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay. Service animals are exempt from fees.

How much is parking at Casa Kaoba Hotel & Suites?

Self parking is free at this property.

What time is check-in at Casa Kaoba Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Kaoba Hotel & Suites?

Check-out is at noon.

Does Casa Kaoba Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Kaoba Hotel & Suites located?

Situated in Playa del Carmen, this hotel is within 3 mi (5 km) of Xplor Theme Park, Xcaret Eco Theme Park, and Quinta Avenida. Centro Maya Shopping Center and Playacar Golf Club are also within 2 mi (3 km).

Casa Kaoba Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 315 out of 555 reviews" "
Rating 8 - Good. 136 out of 555 reviews" "
Rating 6 - Okay. 61 out of 555 reviews" "
Rating 4 - Poor. 21 out of 555 reviews" "
Rating 2 - Terrible. 22 out of 555 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bharat

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
Stayed 1 night in Mar 2024

4/10 Poor

TIAN

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I'm not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer. I'm really satisfied with: 1. The property looks beautiful, great landscape. 2. The staff is friendly and really trying to help. 3. Great value. 4. Strong AC. 5. Free buffet breakfast. Unpleasant things: 1. The key in room 205 won't open until you tried really hard. It's a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it's a psychology thing, it's frustrated. We can't change room because full occupancy. It's horrible since the door auto-lock, you really don't have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety). 2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced). 3. No uber. Call taxi cost MX350 to downtown. 4. Blanket and sheet really worn out. The steps in room is potential safety hazard. 5. No wine promised by Expedia member. The staff first say they don't have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy) 6. No towel hanger.
Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Traveled with family and small children, Traveled with pets
Disliked: Property conditions & facilities
This place had the air of a business about to go under. The property was nice but the cleaning was not kept up - every lounger was covered in bird poop. Our room had significant termite damage in one bathroom, drapes were dirty and the fixture was bent, and lots of water damage from one air conditioner. When my husband tried to buy us a couple of beers, they were short on beer and available staff didn't know how to ring it in. All that said, we got a great deal on our room, and staff were lovely. The breakfast was good!
Stayed 2 nights in Mar 2024

2/10 Terrible

Justin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and filthy
Stayed 3 nights in Mar 2024

2/10 Terrible

Gang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be there
Stayed 3 nights in Mar 2024

6/10 Okay

Megan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Maila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price! Very close to all parks in the area. Very close to dining and shopping area! Unique hotel features! Front desk was very helpful!
Stayed 3 nights in Mar 2024

8/10 Good

Fernando

Stayed 1 night in Feb 2024

10/10 Excellent

Agatha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the scenery! Rooms and bedding were clean. Friendly staff and great breakfast! Also liked that we could get towels there to go to the beach 🏖️
Stayed 1 night in Feb 2024

8/10 Good

Dennis, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024