Sandos Playacar All Inclusive

Family fun on the beach, with 8 outdoor pools, near Playacar Golf Club

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

VIP Access

Good

Popular amenities

All inclusive
Hot Tub
Bar
Room service

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Platinum King Junior Suite Ocean Front

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

15 Ping (50 square meters)
Ocean view
Sleeps 3
1 King Bed

1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Hair dryer

15 Ping (50 square meters)
Sleeps 4
1 King Bed

Jr Suite Hacienda

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

11 Ping (36 square meters)
Sleeps 5
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Hacienda One Bedroom Suite

Good

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

22 Ping (73 square meters)
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Platinum King Junior Suite

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

15 Ping (50 square meters)
Sleeps 3
1 King Bed

Select Superior Adults Only

Good

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

9 Ping (30 square meters)
Sleeps 2
2 Queen Beds OR 1 King Bed

Select Ocean Front Adults only

Very good

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

9 Ping (30 square meters)
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Platinum King Master Suite Ocean Front

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Hair dryer

15 Ping (50 square meters)
Ocean view
Sleeps 4
1 King Bed

Riviera Family King Junior Suite

Good

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Bathrobes

Sleeps 5
1 King Bed and 1 Double Bunk Bed

Riviera Family Queen Junior

Very good

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Bathrobes

16 Ping (53 square meters)
Sleeps 5
2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Beach - 3 min walk - 0.3 km
Playacar Golf Club - 18 min walk - 1.5 km
Quinta Avenida - 4 min drive - 3.6 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

‪Festival Grand Buffet - ‬2 min walk
‪Rosa Roja - ‬10 min walk
‪El Gaucho Steakhouse - ‬7 min walk
‪Cupcake Cafe - ‬1 min walk
‪RIU Yucatan - ‬12 min walk

About this property

Sandos Playacar All Inclusive

Upscale family-friendly property near Xaman Ha Aviary

Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in aromatherapy, a deep-tissue massage, and a body treatment at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include sailing, beach volleyball, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.

Other perks include:

8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
A banquet hall, beach towels, and coffee/tea in the lobby
Guest reviews say great things the family-friendly amenities, beach locale, and pool

Room features

All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.

Extra amenities include:

Bathrooms with free toiletries and hair dryers
42-inch flat-screen TVs with satellite channels
Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

All-inclusive room rates at Sandos Playacar All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Land activities

Bicycling

Fitness facilities

Miniature golf

Soccer

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, German, Italian, Portuguese, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

2 swim-up bars
3 poolside bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

8 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Mini golf
Personal motorized watercraft
Playground
Sailing
Sauna
Shopping
Snorkeling
Steam room
Surfing/bodyboarding
Waterslide

Family friendly

8 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

22 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 2100 per person (one way)
Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort

Playacar Beach Resort

Sandos

Sandos All Inclusive

Sandos Beach

Sandos Beach Resort All Inclusive

Sandos Playacar Beach

Sandos Playacar Beach Resort

Sandos Resort

Sandos Playacar Beach Resort All Inclusive Playa del Carmen

Sandos Playacar Beach Playa del Carmen

Sandos Playacar Beach Resort All Inclusive

Sandos Resort All Inclusive

Sandos Playacar Beach All Inclusive

Sandos Playacar Beach Resort All Inclusive

Sandos All Inclusive

Sandos Playacar Beach Resort Spa All Inclusive

Sandos Resort All Inclusive

Sandos Playacar Beach All Inclusive

Hotel Sandos Playacar Beach Resort - All Inclusive

Sandos Playacar Beach Resort - All Inclusive Playa del Carmen

Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

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Sandos Playacar All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Eloy

2025/6/29

Liked: Cleanliness

The hotel is nice

Stayed 4 nights in Jun 2025

10/10 Excellent

Alma

2025/7/2

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful and amazing place!

Stayed 3 nights in Jun 2025

8/10 Good

Barron

2025/6/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and nice staff. Food is average

Stayed 3 nights in Jun 2025

8/10 Good

Nadejda

2025/6/27

Liked: Cleanliness, amenities, property conditions & facilities

We had an amazing time at Sandos Playacar. Despite the amount of sargassum that time, we still managed to have a great time. The food is one of the best, the grounds are beautiful, the beach - one of a kind. We definitely would come back again.

Stayed 9 nights in Jun 2025

10/10 Excellent

Abraham

2025/7/6

Liked: Staff & service, amenities

It was ok

Stayed 4 nights in May 2025

8/10 Good

Paul

2025/6/27

Liked: Cleanliness, staff & service, property conditions & facilities

Nice experience

Stayed 5 nights in Jun 2025

10/10 Excellent

Angelo Marco

2025/4/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome family hotel with a great beach

Stayed 7 nights in Apr 2025

10/10 Excellent

ryon

2025/6/12

Liked: Cleanliness, amenities, property conditions & facilities

Great property very big so have your walking shoes awesome beach access and allot of activity without leaving. Food best to have a reservation but there is allot of variety and would not say it was bad at all! We will travel to sandos again

Stayed 3 nights in May 2025

10/10 Excellent

Marcie

2025/4/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was excellent and did everything possible to make our stay enjoyable.

Stayed 7 nights in Apr 2025

8/10 Good

Aaron M

2025/6/5

Liked: Cleanliness, amenities, property conditions & facilities

Mostly great

Stayed 7 nights in May 2025

10/10 Excellent

Kimberly

2025/4/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to relax and have a great time.

Stayed 4 nights in Mar 2025

4/10 Poor

Desiree St

2025/6/13

Disliked: Cleanliness, amenities, property conditions & facilities

Was not clean, food was the same everywhere you went and not good, children water park was closed most of the time we were there.

Stayed 5 nights in Jun 2025

6/10 Okay

Marianne

2025/6/14

The hotel itself was very clean. Staff very friendly and helpful. The beach was very dirty. The food was mid. Drinks not very good very bitter. Tasted different in every bar area.

Stayed 5 nights in Jun 2025

10/10 Excellent

Luis

2025/4/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and amenities

Stayed 4 nights in Apr 2025

10/10 Excellent

Luanne

2025/3/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great resort with friendly staff.

Stayed 7 nights in Feb 2025

10/10 Excellent

Joe Dale

2025/6/21

Liked: Staff & service

Our stay was good, but the water pressure was low for taking showers and it was hard to get reservations for the restaurants there at the Sando's. The worst thing was the elevator was broken 😫 But overall we loved it !! 😍 love Mexico 🇲🇽

Stayed 4 nights in Jun 2025

10/10 Excellent

Caitlyn

2025/4/20

Liked: Cleanliness, staff & service, property conditions & facilities

This was our first all inclusive, and it reall

Stayed 2 nights in Apr 2025

6/10 Okay

JAMES HENRY

2025/7/1

Liked: Property conditions & facilities

Disliked: Amenities

Don't know if the A/C was broken, off or set to boiling. It was so hot in the restaurants, in the lobby, in the meeting place, in the lounges. It was truly unbearable to eat a meal at any of the open restaurants or have a drink at the lounges. The staff that works under those conditions deserve metals. They smiles through it all. The room A/C was just ok after we turned it to its highest setting. We have stayed at this Sandos many times and it was great but this was our last.

Stayed 10 nights in Jun 2025

8/10 Good

Armando

2025/7/2

Liked: Cleanliness, amenities, property conditions & facilities

Theres a big responsible for this vacation success in Sandos and his name is Eyter Briceño, initially people from the front desk simply didnt have a lot of enthusiasm in helping us out and assigning the correct rooms, but then Eyter stepped in and our experience changed thanks to him. We had a great time food is good although in the Gourmex restaurant we had a bad customer experience from our waiter. Overall Sandos is a good hotel just try to improve in customer service mainly on the front desk and restaurants. Like I said if it hadnt been because of Eyter this would have been a pretty different review.

Stayed 5 nights in Jun 2025

10/10 Excellent

Gwendolyn

2025/5/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was all a great experience...

Stayed 3 nights in May 2025

10/10 Excellent

George

2025/4/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our all inclusive trip. Just wish the bars stayed open past 1130

Stayed 5 nights in Mar 2025

6/10 Okay

jenna

2025/5/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay. There were some hiccups and recommendations. First, it is almost impossible to

Stayed 6 nights in May 2025

10/10 Excellent

Adrijana

2025/4/4

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property! Lots to do on the report and in nearby gated community.

Stayed 5 nights in Mar 2025

4/10 Poor

Borivoje

2025/6/13

Disliked: Cleanliness, amenities, property conditions & facilities

Staff is not helpful Had to wait for hours for room to be ready One of staff members tried to sell me a water on a beach ( in all inclusive hotel )

Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

2025/2/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous beach, lovely walkable paths with trees everywhere, delicious buffet, comfy bed, friendly staff.

Stayed 5 nights in Dec 2024

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Sandos Playacar All Inclusive

Choose dates to view prices

Photo gallery for Sandos Playacar All Inclusive

Reviews

Popular amenities

Get more when you're a member

Room options

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front

Highlights

View all photos for Platinum King Master Suite

Platinum King Master Suite

Highlights

View all photos for Jr Suite Hacienda

Jr Suite Hacienda

Highlights

View all photos for Hacienda One Bedroom Suite

Hacienda One Bedroom Suite

Highlights

View all photos for Platinum King Junior Suite

Platinum King Junior Suite

Highlights

View all photos for Select Superior Adults Only

Select Superior Adults Only

Highlights

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only

Highlights

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front

Highlights

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite

Highlights

View all photos for Riviera Family Queen Junior

Riviera Family Queen Junior

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sandos Playacar All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Languages

Similar properties

Sandos Caracol Eco Resort & Water Park All Inclusive

Sandos Caracol Eco Resort & Water Park All Inclusive

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out