桑多斯普拉卡爾全包式飯店是否有游泳池？

是的，此住宿設有8 座室外游泳池和兒童游泳池。

桑多斯普拉卡爾全包式飯店的住宿價格為何？

截至 2025 年 8 月 28 日，於 2025 年 9 月 6 日入住桑多斯普拉卡爾全包式飯店，2 位成人 1 晚最低價為 NT$7,928 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

桑多斯普拉卡爾全包式飯店是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

桑多斯普拉卡爾全包式飯店的停車費用是？

此住宿提供免費自助停車服務。

桑多斯普拉卡爾全包式飯店的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：23:30。特定時段提供延遲入住服務。

桑多斯普拉卡爾全包式飯店的退房時間是？

退房時間是 12:00。延遲退房需加收相關費用，且需視供應情況而定。

桑多斯普拉卡爾全包式飯店是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。收取 MXN2100 的費用，按每人計費。

桑多斯普拉卡爾全包式飯店是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料，提供的活動則包括浮潛、獨木舟和帆船等。

桑多斯普拉卡爾全包式飯店位於何處？

此住宿位於普拉亞卡的海灘，距離夏曼哈鳥園、Playacar 高爾夫俱樂部和卡門大道不到 5 公里。卡門海灘濱海碼頭和第五大道也在 5 公里距離內。

桑多斯普拉卡爾全包式飯店評語、優惠和相片 2025

Q: 桑多斯普拉卡爾全包式飯店是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 桑多斯普拉卡爾全包式飯店的停車費用是？

此住宿提供免費自助停車服務。

10/10 有夠讚

Eulises

2025 年 8 月 23 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

於 2025 年 7 月住了 3 晚

2/10 很糟糕

Cami

家庭旅遊

2025 年 8 月 20 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Terrible experience.

於 2025 年 8 月住了 7 晚

8/10 不錯哦

Juan Felix

家庭旅遊

2025 年 8 月 18 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Todo Normal 4ta visita

於 2025 年 8 月住了 4 晚

8/10 不錯哦

Arlene Michelle

家庭旅遊

2025 年 8 月 16 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I loved the Sandos resort. It was a beautiful property with a scenic walk leading to the beach. The rooms are clean and spacious. The food at the buffet was okay. I didn't try any of the restaurants since there were no reservations. I would stay again and would recommend this hotel.

於 2025 年 8 月住了 4 晚

10/10 有夠讚

Barbora

2025 年 8 月 14 日

喜歡：整潔度、員工素質和住宿環境和硬體

This is a home away from home, we return year after year and love everyone there. This time we were fortunate to have Zyanya as the PR rep, as part of our Expedia package, and she was absolutely amazing. So gracious, friendly, and kind, and unbelievably helpful whenever we needed anything or had any questions. She is the best and we hope to see her again next summer. Thank you for everything, Zyanya!

於 2025 年 6 月住了 21 晚

10/10 有夠讚

Anita，Hartfordwis

2025 年 8 月 13 日

喜歡：整潔度、員工素質和住宿環境和硬體

Buffet options were great, especially loved the fresh fruit variety. Room was spacious, clean and the bed was very comfortable. Staff were attentive and bery polite.

於 2025 年 8 月住了 3 晚

8/10 不錯哦

Mariela

家庭旅遊

2025 年 8 月 12 日

喜歡：整潔度、設施服務和住宿環境和硬體

It was clean but the workers were not very helpful. We were lied to on more than one occasion. We asked Raul from transportation if he could take me to the Loby instead of leaving me at the shuttle station where the excursion picks up and he said NO that he had something else to take care of. I walked to the Loby and Raul was there hanging out with the luggage guys and 10 minutes later he had his backpack on ready to go home.. On the first day we arrived nothing was explained to us. It was terrible service from the Loby check in man.

於 2025 年 8 月住了 4 晚

8/10 不錯哦

Edith Patricia Osorno

家庭旅遊

2025 年 8 月 11 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

La comida es variada, solo reserva las cenas desde el momento que llegas, vale la pena

於 2025 年 8 月住了 3 晚

2/10 很糟糕

MariLuz

親子旅遊

2025 年 8 月 10 日

不喜歡：整潔度、員工素質和設施服務

I didnt like any of it. Upon arrival the check in girl was rude and made a comment to her friend about us, not knowing I speak Spanish. Then they gave us a room which was not the right room. I payed for a private pool and we did not get that. I asked amd they said the room i wanted sas unavailable unless I took it with no air conditioning. They said if one became available they would let me know, never heard from them. They put my family and I all the way in a corner, far away from everything. The bracelet/key to our room didnt work 3 time's which we had to walk ALL the way to the lobby to get it fixed and in the end it was the door that didnt work. Impossible to make dinner reservations and the food is not good, at all! Bars close very early! Overall not a good experience, would never return to this hotel. Avoid if you can!

於 2025 年 8 月住了 6 晚

8/10 不錯哦

Jose

家庭旅遊

2025 年 8 月 10 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

It was good but the pool needs to be cleaned more and the staff is to much trying to sell you timeshare. I don’t like that

於 2025 年 8 月住了 3 晚

6/10 一般般

Michael

親子旅遊

2025 年 8 月 10 日

Pools were extremely dirty. No hot water for showers for the 6 days we were there.

於 2025 年 8 月住了 6 晚

2/10 很糟糕

Jennifer Sandra

2025 年 8 月 8 日

喜歡：整潔度、設施服務和住宿環境和硬體

不喜歡：員工素質

Our room had to change twice; once because the room i requested in reservation was unavailable and second time the room was not clean by check in. By the time we got into a room it was 4 pm. Also keep all receipts of purchases until you leave resort. They said i never paid my seek and go excursion when i got there and i know i did even when i showed transaction They couldnt find the receipt on there end so i got charged twice. And toward the ending of the night there so many people trying to get on the shuttle and there is only one that is running which is time consuming especially because you do need to get on the shuttle due to the resort being huge, expect to wait for a while unless you get on the shuttle super early or super late in the evening times.

於 2025 年 8 月住了 3 晚

4/10 不太好

Gustavo Sebastian，Rio Gallegos

家庭旅遊, 親子旅遊

2025 年 8 月 8 日

喜歡：員工素質

不喜歡：住宿環境和硬體

No hot water in a week, drainage problems in public restrooms, bad building maintenance... a shame..

於 2025 年 8 月住了 6 晚

2/10 很糟糕

Ricardo

家庭旅遊

2025 年 8 月 7 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Mold everywhere, dirty, old

於 2025 年 7 月住了 4 晚

4/10 不太好

Roxana

親子旅遊

2025 年 8 月 6 日

不喜歡：員工素質

Only the buffet was good . The restaurants that you needed to make reservation were terrible and definitely not worth it. The transport was a rip off because the butler will say one price and by the time you enter the taxi they were adding you another 100 pesos extra . In the final days of the stay was NO HOT WATER and no PRESSURE / we had to shower in cold water

於 2025 年 7 月住了 5 晚

6/10 一般般

Socorro

家庭旅遊

2025 年 8 月 4 日

喜歡：整潔度

Checking time took way to long, front desk person upgraded my room, to a platinum tower, room assigned, was in poor condition, bathroom room had a major water leak molding, bedroom walls were also moist with some mold air conditioning not working,, reach front desk they sent maintenance, too way to long to finally get a different room assigned to my family past 8:20pm !!

於 2025 年 7 月住了 4 晚

4/10 不太好

Azalia

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊

2025 年 8 月 3 日

喜歡：整潔度

不喜歡：員工素質、設施服務和住宿環境和硬體

I would rate this resort 3.5 stars at most. The rooms are spacious, some may comment that it is out of date, I would disagree. It has a Spaniard vibe. However there is never any hot water. Food: we were there for 5 days and could never get into the specialty restaurant that is included (besides the buffet) without having to call and argue with the front desk to get us in. We managed to get into two but that was after hours of discussion and one not even being the restaurant we requested. What was more disappointing is the restaurant were always empty , yet always “booked”. We came with a wedding party and requested if we can reserve a dinner where we all can join in one of the speciality restaurants and nothing was accommodated. The food is average. You get two bottles of water and they do not give you any more even when I’ll request it. We did the romantic spa package. They greeted us horribly and gave us a look. The massage was average. The jetted tub that was included was cold water. The elevators were broken the whole trip, the shows were average. We loved the animals around the resort and the greenery. We loved the bike tour with Jessica. She was informative and sweet. The rooms were cleaned when requested. If I were looking for a 5 star resort in playa de Carmen, I wouldn’t come back to this resort.

於 2025 年 7 月住了 4 晚

4/10 不太好

Kristy

2025 年 8 月 3 日

於 2025 年 7 月住了 5 晚

6/10 一般般

Kiem Ba

2025 年 8 月 3 日

喜歡：員工素質

Food options

於 2025 年 7 月住了 5 晚

8/10 不錯哦

Hector

家庭旅遊

2025 年 8 月 2 日

喜歡：整潔度

This hotel is big, needs to walk about 10 minutes to the beach. The pools and rooms are broken into three sections. Family (furthest out from the beach), adults only/Haciendas/timeshare and Family VIP (extra charge for upgrade) beach front and main pools. The walking gets old after a couple of days. Most of the staff was great with a few exception (pool bar) at the main pool and the photo guy (Arab) they hate their job and their customer service sucked. We stayed at the family area and we were put next to a very noisy family they were kids running and yelling without adult supervision after 11 pm everyday and we call for help and nobody answer. Room service food is limited and below average. Overall we had a good time and will stay here again but knowing what to expect will be easier to manage (pay extra and stay beachfront) so teenagers don’t complaint bruh. We didn’t dine here due to the long list for reservations.

於 2025 年 7 月住了 7 晚

10/10 有夠讚

Cindy

親子旅遊

2025 年 8 月 2 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

My family and I love the place , it had nice things to do,good entertainment, and good options for food

於 2025 年 7 月住了 3 晚

2/10 很糟糕

Rosalva

家庭旅遊

2025 年 8 月 2 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Don’t recommend.

於 2025 年 7 月住了 3 晚

8/10 不錯哦

Ingrid Vanessa

家庭旅遊

2025 年 8 月 1 日

喜歡：設施服務

於 2025 年 5 月住了 5 晚

4/10 不太好

Mario

親子旅遊

2025 年 7 月 31 日

喜歡：設施服務

不喜歡：住宿環境和硬體

The Staff was real informative and friendly. Especially the waiters at the restaurants. We were happy when we arrived that they offered us a free upgrade to a bigger room (Hacienda). Unfortunately the room smelled like mold. I woke up during the night our first night and found the asile and around the king bed had water all over the ground. My luggage and a few other things got completely wet. There seemed to be an issue with the AC. When we called about the issue to guest services they assured us a fix to the problem and never heard back until my wife called back at the end of the Second night. Their solution was to have the cleaning crew put 3 garbage cans underneath the water drops. On the third night they sent a repair man out while we were all getting ready for lunch and I asked him if he could wait while we got ready he seemed upset. My wife called to see if we could get moved to a different room but we never heard back until our last night st the resort. We mentioned this to the service desk as we were checking out and they honestly didn’t seem to care. It’s inexcusable to have to deal with these issues. You plan and pay to go on a vacation and these issues are the last thing that are on your mind to have to deal with. I’m being generous giving 2 stars. My wife wanted me to give 1 star. Only reason I gave 2 is because the staff at the restaurant were great!

於 2025 年 7 月住了 3 晚

8/10 不錯哦

Ashley

2025 年 7 月 31 日

喜歡：整潔度、員工素質和住宿環境和硬體

Beautiful location & good service

於 2025 年 7 月住了 3 晚

會員登入可享全球超過 100,000 家飯店 10% 以上折扣

桑多斯普拉卡爾全包式飯店

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