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Casa Gem B&B

Photo gallery for Casa Gem B&B

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Casa Gem B&B

Casa Gem B&B

3.5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Av Diagonal 80 Sur Lte 17, Mz 6 Col Ejido Sur, Playa del Carmen, QROO, 77712

Explore the area

  • Popular LocationPaseo del Carmen5 min drive
  • Popular LocationYucatek Divers6 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)7 min drive
  • Popular LocationPlayacar Golf Club13 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Casa Gem B&B is next to a golf course and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Yucatek Divers and 3D Museum of Wonders. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours, skydiving, and cave exploring nearby. Guests appreciate the bed & breakfast's central and quiet location.

What's nearby

  • Paseo del Carmen - 5 min drive
  • Yucatek Divers - 6 min drive
  • Central Square - 11 min drive
  • Playa del Carmen Maritime Terminal - 11 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

About this property

Casa Gem B&B

3.5-star bed & breakfast near the beach
Guests at this beach bed & breakfast will appreciate convenient onsite amenities such as a theme park shuttle and complimentary wireless Internet access. All 3 soundproofed rooms feature free WiFi and 24-hour room service. Guests can appreciate conveniences like sitting areas and coffee makers, and other amenities include premium bedding and LED TVs.
Casa Gem B&B offers 3 accommodations with espresso makers and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Playa del Carmen bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 7:30 PM
  • Airport shuttle on request
  • Free area shuttle up to 4 km
  • Free beach shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 8 AM–noon
  • 1 coffee shop/café
  • 24-hour room service

Things to do

  • 27 holes of golf
  • Free bicycle rentals
  • Helicopter/airplane tours
  • Outdoor pool
  • Public winery tours
  • Winery release events

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's books
  • Children's games
  • Free area shuttle
  • Free theme park shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf privileges (optional)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Greek
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch LED TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 478 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa Gem B&B Playa del Carmen
Casa Gem Playa del Carmen
Casa Gem
Casa Gem B&B Bed & breakfast
Casa Gem B&B Playa del Carmen
Casa Gem B&B Bed & breakfast Playa del Carmen

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 60 out of 68 reviews
5 - Excellent 88%
Rating 4 - Good. 8 out of 68 reviews
4 - Good 12%
Rating 3 - Okay. 0 out of 68 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 68 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 68 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant experience! From the time we arrived, until being dropped off at our next location, we had an incredible time. The hospitality was exceptional, and breakfast was incredible. Def recommend to anyone traveling through, or there for a family vacation. Safe, clean, very friendly couple. Thank you so much for having us!
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy conditions the ferries were cancelled for 2 days!! Found Casa Gem through Expedia on a humbug and was so fortunate to find this amazing Bed and Breakfast just 10 minutes away from the ferry dock!! Located in a safe, residential neighborhood, the husband of the owners duo called me to make sure I was able to find the location and came outside to guide me to the property!! I went grocery shopping in anticipation of heading to my destination and they were kind enough to keep my groceries in their fridge.The property was clean, quaint and quiet!! My reservation came with several choices for a scheduled homemade breakfast. This was to insure the dining area was cleaned and sanitized for me. Breakfast was amazing and my host Itzel ( wife of the dynamic duo) helped me navigate the 2 hour road trip to Chenchi Itza and even gave me the entrance gate key in case they were not home when I returned!! My 2 night unexpected stay couldn’t have been any better!! Because of The central location, rooms, hospitality and gracious staff , I’ll definitely be back and would HIGHLY recommend the Casa Gem!!
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good deal,I recommend it.
If you doubt an excellent place, the staff is very attentive at all times, good location of beach parks.Very Agreeable.
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the owners where amazing they where really nice, friendly and very helpful. The room very clean and spacious the beds where very comfortable and the breakfast was great. The location was great as well we where 10 minutes away from xcaret and and 5 avenue we really recommend this property.
Stayed 5 nights in Mar 2020