「The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.」
"Receptionists and other staff are friendly. The decoration is good except the ventilation of the bathroom is poor. Location of the hotel is good. You can get there by metro easily and may find many restaurants nearby."