「We were a family of 8 staying for the first time at The Emory and all the staff were so welcoming and kind. The hotel itself is fairly new and in a great location across from Hyde Park. The rooms are a great size and the ABC Kitchen restaurant was great for dinner and breakfast. The only down side was the roof top bar which is very small and couldn't accommodate our group size but we enjoyed a drink in the ground floor bar. Friendly and knowledgeable staff. We will be back, Thank you」
「The townhouse location is strategy, shops and restaurant are just within a short walk. The room facility is clean and stylist. The staff are friendly and helpful. Great experience for first time visit to London. I will definitely come back to this townhouse if I visit London again.
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「Unbelievably nice hotel. The rooms are spacious and newly renovated. The service was above and beyond. We traveled with our baby and without even asking, the hotel left a changing pad, baby bath, baby bath products, etc in our room. The location is incredible. We’ve stayed at many of the top hotels in London and this one is definitely among the best. Can’t wait to visit again. 」
「The hotel manager and bell boy are very nice and courtesy. I made something wrong for my room but they assist me and solved all the problem quickly. Highly recommended to other. The place is so convenient next to Harrods and next to the tube station. Nice hotel ! We will definitely come back next time」
「Home feeling. Kitchen well equipped like home. Concierge services are excellent. we booked all tours and restaurant reservations before we arrived and everything is well handled.」
「Good location, good hardware but services can be improved. We arrived at 11am and were told room would not be ready until 3pm, but room was still not ready when we returned at 5pm. Staff rushed to assign another room to us which was obviously prepared for other client as shown by the greeting card in the room. Also, doormen were not so attentive as expected」
「Amazing hotel, super fast service, very calm and peaceful, very delicious and high quality food, very friendly and nice staff. The security is very high. I can’t ask for more what I had. 」
「A totally charming boutique hotel that made our stay in London feel as if we were the only guests in a gracious home. The rooms were well-appointed and comfortable, yet the standout features were the responsive staff and the lovely public areas (including the rooftop garden) in which we enjoyed a delightful breakfast. No. 30 Knightsbridge is a unique choice in a first-class neighborhood.」
"The first room they gave me the AC was broken
In view of the heat wave, i asked for a change of room which the reception changed for me immediately
The concierge took my luggage when I arrived at the hotel, and they said they will bring them to my room, but I waited for more than 30 mins after checking in and I called and they said it is not yet been transferred
So I went back downstairs and I had to go into the storage to see my luggages were on the luggage rack... "
"Early check-in is allowed. Thank you. Location is good especially u are going to/from airport. U can catch heathrow express train.
Got grocery shop, restaurant, bus stop, train station nearby.
Room is for one person.
You have to leave room key behind before you walk out hotel.
Room door will close itself. It will slam itself. So it may wake you or ur neighbour up.
A typical old hotel.
when I move around, I will make noise, whenever I step on the floor, wood floor sound. I also don't want to disturb my neighbour so I can't do much in the room."
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."
