倫敦出租度假屋

「The hotel is conveniently located, and the reception staff are polite. The room is spacious and bright, with excellent air conditioning.」

「Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low...

「No comment」

「Convenient place, nice staff」