墨西哥與中美洲綠色/環保飯店訂房

「Overall, the resort is nice, but unfortunately, it was not as good as the pictures looked. The food was okay, but nothing special. A major disappointment was the beach and sea area, which was not clean, so you didn’t swim in the sea at all during your five-day stay. You noticed the VIP or black bracelet area was clean, which felt confusing compared to the pictures. Communication was also difficult, since many employees did not speak English. You were told you’d have access to all restaurants,...

「Everything there was amazing. The only thing are the mosquitoes but besides that all was great, staff, the restaurants, the cleaning staff」

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Big clean space! Lots of amenities and equipment included in the price. Very convenient location and the best was that the staff were all super amazing and friendly!」

「Beautiful resort, great amenities. Just wish the snack bar had better hours. Food at the restaurants was ok. Would definitely stay again.」