Mexico All inclusive Vacations

It was good but not the best. I saw that some of the restaurants needed to be maintained. For example the walls on one of the restaurants paint job went only half way and you can easily tell that they didn’t do a good job. Several Staff members were very nice. Some of them were not, the lady in the gift shop was very rude to me. I went to ask if I could have change for a $500 pesos for tips and she rudely told me if I didn’t know there was a coin exchange place next to the hotel. I didn’t, I had just arrived. I know there is two ladies but the lady with the short kind of curly hair. Anyways maybe she was having a bad day. Then the Mexican restaurant food was not good at all. We were only there for three days and the two days the Dj didn’t arrive on Thursday and karaoke was skipped on Saturday. The entertainment was not good. The guys were very nice but the show and production looked poorly. People from other parts of the country want to experience Mexican culture entertainment not USA stuff that is not good at The room was nice and clean which is a big plus. The bartender s Rafael y Christian were super nice and friendly to every one. And the Candlelight show on Thursday was amazing loved that, better than the show on the main hotel. Also having the show so early was very inconvenient because of the reservations at the restaurants are very limited and they take 30 to an hour to bring your food. They asked me if I wanted to become a member and I absolutely did not want to.

Todo excelente pero la aerolínea Volaris es lo peor

Fiesta Americana saved our family vacation!!! We started out at the Oasis Pyramid on night one. It was so bad we decided to forfeit our stay and the money and book from scratch at Fiesta. From the moment we arrived at the property we were so relieved. Everyone was so friendly and helpful. Room was updated and spacious. The food was incredible! Even the buffet food was so good. The seaweed was still bad so we spent most of our days at one of the three pools. The kids pool was a huge hit, and the pool is staff is so fast and attentive. Spa is beautiful and modern, massage with Margarita was heaven! On the last day we had a late flight and they gave us late check out at 2 pm. Really cannot say enough about how great this resort was. Will definitely be back!

We've visited Cancun for 20 years now and have stayed at many resorts. We've stayed at 5 star to 2 star resorts. I'll say that I was impressed by the Wyhndham Grand. The resort was very well maintained and clean. The staff was great and very friendly. The facilities were great and the pools were not over crowded. My only complaint is the food. The Paloma buffet is not very good. The breakfast was ok but dinner was pretty bad. We had to order room service 2 nights for dinner just to avoid the buffet. We had a difficult time getting reservations at the other restaurants. We were able to get a reservation at the steakhouse one night. Unfortunately, it was not very good. Edible at best. I wouldn't return here for that reason alone. If you are ok with mediocre food then this is a great place to stay.

Very good for families. My family enjoys a lot the shows. The food was excellent. The quality of the drinks can be improved.

The resort is beautiful, and the staff, food, activities, and spa experience were all excellent. The spa, in particular, was a very relaxing and enjoyable part of our stay. The only area that needs improvement is the air conditioning. We had to switch rooms twice because the AC in the first room was not working properly. While the second room was an improvement, the AC still did not perform as expected. We chose not to complain again because we did not want to go through another room change. One thing to keep in mind is that the resort does not seem very flexible with early check-in. If you arrive before your room is ready, I would recommend having a change of clothes handy, such as your swimsuit and a cover-up. Although you may have to wait until 3:00 PM to access your room, you are allowed to use the resort facilities, including the pools and restaurants while you wait. Despite the AC issues, we still had an enjoyable stay and appreciated the overall experience. With better attention to the air conditioning, this resort would be outstanding.

Todo excelente pero la aerolínea Volaris es lo peor

We had a wonderful stay with our family (w/ young kids!). Facilities were beautiful and clean! Staff were very friendly and helpful. The highlight of our stay was our concierge, Fernanda, she was absolutely amazing and so helpful. She made our stay feel effortless and was so on top of things which made a big impact on our experience. She was in regular communication and easy to connect with, let us know of resort happenings daily, made all of our dinner reservations ahead of time, reserved us cabanas, set up a special welcome and later a birthday delivery for my husband, took care of everything related to our lagoon sunset cruise, and made sure we were taken care of completely from beginning to end. Our overall experience would not compare without her! She was so easy to communicate with and we saw her daily around the hotel. THANK YOU Fernanda, you're the best! Some opportunity for growth in the resort: not all of our friends had the same experience. Some of us were given welcome drinks upon arrival, others were not. Our concierge was fantastic, but our friends had the opposite experience and no service from their concierge. Some of us were given a coupon booklet for things around the resort, and others were not. Would be nice for consistent experience for all. The food could also be elevated. We tried most of the restaurants and buffet and it was okay but nothing too great, seems like a lot of the same basic food. We also wished we could take stuff to go and eat @ the pool