We came here for our 25th anniversary trip because of the jungle, wildlife and onsite activities. It did not disappoint!
Jamie
於 2025 年 7 月住了 7 晚
2/10 很糟糕
Ana
2025 年 7 月 26 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
This hotel is very old and not well maintained. The restaurants food is below par and very limited to 3 choices without good food.
Ana
於 2025 年 7 月住了 5 晚
6/10 一般般
Dante
情侶出遊
2025 年 7 月 11 日
喜歡:整潔度和住宿環境和硬體
My only complaint is that we were harassed all week by the sales team. trying to convice is to become royal members. After multiple days of saying no they finally left me alone.
Dante
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Monica
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was gorgeous and a wonderful experience. I plan to come back
Monica
於 2025 年 6 月住了 7 晚
6/10 一般般
Ashley
2025 年 7 月 1 日
Ashley
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Taranvir
2025 年 6 月 26 日
喜歡:整潔度和住宿環境和硬體
Good property and staff. You can get restaurant reservations through the app. The senote by room 63 is the best one if you want a peaceful environment to reflect. The lis iridos resturant has great steaks, i would recommend. The brazillian steak resturant is also great. The buffet can be hit or miss but generally its not bad. Nidos has good tacos and its open 24/7. I would recommend red salsa for spice lovers
Taranvir
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Zyell
2025 年 6 月 24 日
Zyell
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Sonia
2025 年 6 月 19 日
喜歡:整潔度和住宿環境和硬體
Sonia
於 2025 年 6 月住了 3 晚
2/10 很糟糕
John
2025 年 6 月 18 日
John
於 2025 年 6 月住了 4 晚
6/10 一般般
Karen Paola
家庭旅遊
2025 年 6 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
M
Karen Paola
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Heidi
情侶出遊
2025 年 6 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The water was not blue in the ocean. It was filled with seaweed and was gross! Nothing like the pictures. The facility was beautiful and the staff was absolutely wonderful. My only disappointment was the ocean.
Heidi
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Stephanie Renee
情侶出遊, 團體旅遊, 家庭旅遊
2025 年 5 月 31 日
喜歡:整潔度、設施服務和住宿環境和硬體
Havier the front dest concierge is a legend.
Antonio IS the best hibachi chef ever.
Julio,Ruben,Isidro, and Eduardo these are the names that stood out all the staff is great but these went above many times.
This resort is perfect would go back!!!!!
Stephanie Renee
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Orlando
2025 年 5 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Huge resort! Love it
Orlando
於 2025 年 3 月住了 7 晚
10/10 有夠讚
Erin
2025 年 5 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
This resort gives you both beach front access with lounge beds, hammocks, and chairs. 9 resturants, 7 bars, and 3 pools. There is so much wildlife all over. The resort is large with at least 15-20 different activities to do every day and its all included. The shows every night are a hit. The rooms are clean and roomy with a stocked mini fridge. The staff are fantastic and accommodate every where they can. There are extra perks booking adults section through expedia here like private concierge.
Erin
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Mathilde
2025 年 5 月 20 日
Mathilde
於 2025 年 4 月住了 13 晚
8/10 不錯哦
Alex
情侶出遊
2025 年 5 月 19 日
喜歡:員工素質、設施服務和住宿環境和硬體
Sandos Caracol has everything we needed to relax and enjoy our vacation. The food was great, the pool were quiet, and the spa was incredibly professional!
Alex
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Steven J
情侶出遊
2025 年 5 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were attentive, buffets had plenty of options, and the food was delicious. Con: Ala carte restaurants should be available every night regardless of length of stay. Stay away from La Riviera. Food was not so good and they served us 3 courses at the same time making us feel ruched. It was weird at the steak and fish restaurant. They had a dj playing dance music during dunner.
Steven J
於 2025 年 4 月住了 6 晚
10/10 有夠讚
Bethany Renea
情侶出遊
2025 年 5 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Third stay- so much to see. Monkeys, cenotes. The property is awesome. It’s not fully luxury, but it’s nice, safe, staff very friendly. We have zero complaints, food is good, they updated the beach so you can get in the water now. Great for couples or families especially if you aren’t looking for an Americanized concrete jungle
Bethany Renea
於 2025 年 5 月住了 4 晚
6/10 一般般
Christopher Charles
2025 年 5 月 14 日
The walking trails and the ruins were nice. The cenotes were nice too.
Christopher Charles
於 2025 年 4 月住了 5 晚
10/10 有夠讚
piper
2025 年 5 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
piper
於 2025 年 4 月住了 10 晚
8/10 不錯哦
Kevla C
團體旅遊
2025 年 5 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Better than we expected
Kevla C
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Esmeralda
2025 年 5 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
All was great. What sets th
Esmeralda
於 2025 年 4 月住了 7 晚
8/10 不錯哦
GABRIELA
2025 年 5 月 7 日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Tiene muchas cosas bonitas y naturales, la amabilidad del personal es alto. Sin embargo, para el costo, esperaría mejor mantenimiento en habitaciones y mejor comida en desayunas