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This hotel is ideally situated for Kenting, close enough but also far enough away to not be distracted or disturbed. The public areas of the hotel are very clean and well kept and the staff are exceptionally friendly and helpful. There is a really nice pool and gardens that are also well maintained. ...

Beautiful big rooms and ocean view, free coins for the kids to use in the games room, wonderful service. Wish we could stay longer

The view of the Sun Moon Lake was spectacular with a Mountain View.

The hotel is very clean and modern decoration.Location is really good for transfer from THSR .Staffs is really helpful and polite.Breakfast is ok .We were very happy to stay there.Thanks

Nice and clean. Staff are friendly and helpful. Onsen facilitates in the room - allows me to enjoy the hot and cold spring in my room.

Beautiful property with exceptional service (the staff was incredible), great views (best location around Sun Moon Lake based on our tour around the lake) and an amazing infinity pool that overlooks the lake. The property was private and relaxing, and our room was big and comfortable (not modern ...

Apart from direct transportation from the airport, everything are fine and acceptable. The staffs are very helpful.

Everything are ok, except for: 1. Share same beach with Caesar, but comparing Caesar, no free towel, bench and umbrella is provided. 2. Remember to ask the staff for the short cut to go outside, otherwise it’s very far away to walk from the hotel lobby to the street 3. Some areas are under construction ...

Overall is very good but the price is a bit higher since the room doesn’t provide window The staff called Yellow is perfect. Nice, helpful with fast react.

Animals near to the room, activities within the resort

Beachfront, professional lifeguard staffs!

The staff are friendly and the room is spaciois and cosy.