"The residence is actually located on Tulum golf resort and Bahia Principe is across the highway. There's nothing to do on the residential side. You will definitely need to rent a vehicle which they assisted with. Please download Whatsapp, you will need it! All communications went through the app. Front desk was helpful but again nothing is at the golf resort. You can purchase armbands for the resort across the highway but no transportation is provided. They will call a taxi lol for $20,...
"The residence is actually located on Tulum golf resort and Bahia Principe is across the highway. There's nothing to do on the residential side. You will definitely need to rent a vehicle which they assisted with. Please download Whatsapp, you will need it! All communications went through the app. Front desk was helpful but again nothing is at the golf resort. You can purchase armbands for the resort across the highway but no transportation is provided. They will call a taxi lol for $20,...
"Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. "
"Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. "
"This trip was great for a group of us wanting to stay in the same place. It provided us plenty of space to cook meals, rest, and play in our own private pool. It is part of a larger resort with access to several larger pools, activities, food, drinks, and beach.
It is a full house with fridge, kitchen, grill, and dining room table. However, they don't provide water, or any easy ways to get a large amount of water that a group of 8 needs. They also don't provide dish soap, dishwasher...
"This trip was great for a group of us wanting to stay in the same place. It provided us plenty of space to cook meals, rest, and play in our own private pool. It is part of a larger resort with access to several larger pools, activities, food, drinks, and beach.
It is a full house with fridge, kitchen, grill, and dining room table. However, they don't provide water, or any easy ways to get a large amount of water that a group of 8 needs. They also don't provide dish soap, dishwasher...
"My family stayed here for 2 nights. This villa is very spacious with two bedrooms: one with a king bed, and the other room has two single beds so it's perfect for my family. There's a full kitchen with a huge fridge and nice gas stove. The roof top area is nice too but unfortunately the hammock was broken and we didn't have a chance to use the roof top jaccuzi. Just a note that the roof top is accessible from a stairway OUTSIDE of the house.
Also we had some issues with the hot water...
"My family stayed here for 2 nights. This villa is very spacious with two bedrooms: one with a king bed, and the other room has two single beds so it's perfect for my family. There's a full kitchen with a huge fridge and nice gas stove. The roof top area is nice too but unfortunately the hammock was broken and we didn't have a chance to use the roof top jaccuzi. Just a note that the roof top is accessible from a stairway OUTSIDE of the house.
Also we had some issues with the hot water...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stay one night in casa gem ,I was so happy to find this place is so clean and comfortable room
The guys that work overthere think about everything what you need always anticipate to all our wishes
The most important thing is that is away from the noisy center
We had free rental bikes and we took 10 min to go to the beach
Also they offered a free shuttle to the 5ve avenue , we couldn't enjoy everything that this amazing bed & breakfast offers ,next time we ll stay at least 3...
We stay one night in casa gem ,I was so happy to find this place is so clean and comfortable room
The guys that work overthere think about everything what you need always anticipate to all our wishes
The most important thing is that is away from the noisy center
We had free rental bikes and we took 10 min to go to the beach
Also they offered a free shuttle to the 5ve avenue , we couldn't enjoy everything that this amazing bed & breakfast offers ,next time we ll stay at least 3...
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
Francisco
Reviewed October 24, 2023Reviewed October 24, 2023
We enjoyed our stay. Roberto was very friendly and accommodating. Our room was small, but clean with a comfortable bed. The location was close to shopping and cafes. We would definitely recommend it.
We enjoyed our stay. Roberto was very friendly and accommodating. Our room was small, but clean with a comfortable bed. The location was close to shopping and cafes. We would definitely recommend it.
Stephen
Reviewed November 2, 2023Reviewed November 2, 2023
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Michelle
Reviewed February 15, 2025Reviewed February 15, 2025
We had an incredible experience at Porto Playa. From the moment we arrived we felt so welcome and comfortable. The room was gorgeous. We had the penthouse so it was HUGE with 3 bedrooms and 3 bathrooms. We had room to spread out and have our own space. The pool is gigantic and so nice to swim in and the hot tubs are also lovely. The staff was so friendly and gracious. It was a pretty slow week so we had the place mostly to ourselves and it was very quiet. I will definitely return.
We had an incredible experience at Porto Playa. From the moment we arrived we felt so welcome and comfortable. The room was gorgeous. We had the penthouse so it was HUGE with 3 bedrooms and 3 bathrooms. We had room to spread out and have our own space. The pool is gigantic and so nice to swim in and the hot tubs are also lovely. The staff was so friendly and gracious. It was a pretty slow week so we had the place mostly to ourselves and it was very quiet. I will definitely return.
Laura
Reviewed December 15, 2017Reviewed December 15, 2017
Good place to stay if you’re in PDC. 5-10 minute walk to 5th and the beach. 20 minute walk to get closer to the nightlife.
Located in a quiet little street.
Before arrival we were sent a code for the main door and the code for our room which worked smoothly. The staff we met on site were nice and friendly as well.
The pool is small and refreshing.
Good place to stay if you’re in PDC. 5-10 minute walk to 5th and the beach. 20 minute walk to get closer to the nightlife.
Located in a quiet little street.
Before arrival we were sent a code for the main door and the code for our room which worked smoothly. The staff we met on site were nice and friendly as well.
The pool is small and refreshing.
Marc
Reviewed December 1, 2022Reviewed December 1, 2022
Stayed here for 3 days. The price was great, the breakfast was great, it is walkable to everything in Playa del Carmen. I saw reviews where people complained about the noise and needed ear plugs, I didn’t have any issues. The beds are probably the best beds I have ever slept in! Even my own! The rooftop is really cute, great atmosphere. I didn’t have any issues and would definitely stay there again without hesitation.
Stayed here for 3 days. The price was great, the breakfast was great, it is walkable to everything in Playa del Carmen. I saw reviews where people complained about the noise and needed ear plugs, I didn’t have any issues. The beds are probably the best beds I have ever slept in! Even my own! The rooftop is really cute, great atmosphere. I didn’t have any issues and would definitely stay there again without hesitation.
Marcia
Reviewed September 11, 2022Reviewed September 11, 2022
Absolutely beautiful property and some of the most amazing staff I have ever met. This place is such a gem in a place that can be hit or miss with resorts. It was small but so easy to navigate and very walkable. If you’re looking for a second home and another family then this is the place!!
Absolutely beautiful property and some of the most amazing staff I have ever met. This place is such a gem in a place that can be hit or miss with resorts. It was small but so easy to navigate and very walkable. If you’re looking for a second home and another family then this is the place!!
Thomas
Reviewed January 11, 2025Reviewed January 11, 2025
Good location, walkable to restaurants and shopping. Staff is nice and helpful. Helped us get a private taxi to our next location. Stayed for one night and highly recommend
Good location, walkable to restaurants and shopping. Staff is nice and helpful. Helped us get a private taxi to our next location. Stayed for one night and highly recommend
Maryanne
Reviewed December 27, 2023Reviewed December 27, 2023
Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...
Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...
Kelley
Reviewed February 18, 2022Reviewed February 18, 2022
Great staff, great location and very comfortable room. Bed was more comfortable than most beds you get in playa. A/C worked great and not a lot of noise from surrounding area. Free continental breakfast in the morning.. Good coffee.. Very important. Staff was very nice and helpful. Thanks for making my 29th year in playa great...
Great staff, great location and very comfortable room. Bed was more comfortable than most beds you get in playa. A/C worked great and not a lot of noise from surrounding area. Free continental breakfast in the morning.. Good coffee.. Very important. Staff was very nice and helpful. Thanks for making my 29th year in playa great...