This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.
They so bad staff they do not understand English and make you go back many time to get anything you request done. Is not for English speaking customer
Rola Adel
於 2025 年 6 月住了 7 晚
8/10 不錯哦
maria,Aurora
家庭旅遊
2025 年 6 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had an excellent time at Barcelo maya caribe! Wish we could’ve stayed longer. Hotel facilities were extremely clean, staff was amazing and attentive, beach was cleaned daily as well, scenery was beautiful, and there are plenty of activities to keep you entertained. Only a few minor details in the hotel rooms (hence the 4 stars), such as iron not working, balcony door being hard to open, and the ceramic being a bit oxidized in the bathtub, but that did not affect our overall impression of the place. Safe, peaceful, and fun. Would visit again!
maria
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Scott
情侶出遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
So much to explore and so many activities, the pictures dont do it justice and the food was all amazing
Scott
於 2025 年 4 月住了 7 晚
6/10 一般般
Jed paolo
家庭旅遊
2025 年 6 月 25 日
The rooms seemed old, entertainment was average
Jed paolo
於 2025 年 5 月住了 10 晚
10/10 有夠讚
Elena,richboro
家庭旅遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love the place, it’s our 8th time
Elena
於 2025 年 5 月住了 10 晚
10/10 有夠讚
Angelica Murillo
親子旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
I had an amazing stay at this location. The customer service was on point at all times and the facilities were clean and well kept. I will definitely recommend for quiet laid back vacation for the entire family. It felt very safe as well.
Angelica Murillo
於 2025 年 6 月住了 6 晚
8/10 不錯哦
Anatoliy,Northbrook
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度和設施服務
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But ..
Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them.
In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
Anatoliy
於 2025 年 6 月住了 7 晚
6/10 一般般
CARMEN PATRICIA
家庭旅遊
2025 年 6 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
Í enjoyed my stay here. Everyone was very welcoming. However, the check in and check out process was not great. We got an hour late check in because the room wasn’t ready yet so they sent us to a further room. Also checking out, no one was at the desk early morning so someone else had to do the process for us.
CARMEN PATRICIA
於 2025 年 5 月住了 7 晚
2/10 很糟糕
Isaac
2025 年 6 月 16 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Bathrooms need an upgrade, staff didn’t speak English well so rarely greeted you. Pools close at 6:00pm, strict dress code for men in reservation dinners! (Why!!!) it’s too hot to wear pants, and in hibachi you sitting around table and can’t see a person’s bottom! Stupid rule!
It’s nice dress clothes that don’t have to be pants. Even the lunch buffet made you get dress to still come eat outside.
The entire resort shuts down by 8:00pm! Nothing to do but go to the room and sit. Need more evenings activities if you going to close just about everything down early. Even the mall! Close early and no one shopping or there to open the stores. Never staying there again.
FYI…other Barcelo greet there guest with welcome drinks and make you feel excited you are here. Not this place.
Isaac
於 2025 年 6 月住了 4 晚
10/10 有夠讚
DANNY
情侶出遊
2025 年 6 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and amazing very nice and friendly.
DANNY
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Olinda Nancy
2025 年 6 月 11 日
喜歡:設施服務和住宿環境和硬體
We love this resort
Olinda Nancy
於 2025 年 6 月住了 7 晚
8/10 不錯哦
William
家庭旅遊
2025 年 6 月 9 日
We love the food, plenty different food everywhere
William
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Scottie Lynn
2025 年 6 月 8 日
喜歡:設施服務和住宿環境和硬體
Pools where amazing
Scottie Lynn
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Dib
2025 年 6 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Dib
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Oscar
親子旅遊
2025 年 6 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful resort
Oscar
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Yaniris Alvarez
家庭旅遊
2025 年 6 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me encantó súper rico la pasamos en familia
Yaniris Alvarez
於 2025 年 5 月住了 6 晚
8/10 不錯哦
Charles,Highlands Ranch
家庭旅遊
2025 年 6 月 3 日
喜歡:整潔度和住宿環境和硬體
The cleaning personal removed a bowl of fresh fruit and chocolates from our room a day after we reviewed them.
Charles
於 2025 年 5 月住了 9 晚
10/10 有夠讚
Karen minerva Andrade
2025 年 5 月 29 日
Karen minerva Andrade
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Ernestina
家庭旅遊
2025 年 5 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent, but would like to have a bar at the beach.
Ernestina
於 2025 年 5 月住了 6 晚
10/10 有夠讚
arlene
親子旅遊
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service
arlene
於 2025 年 5 月住了 7 晚
8/10 不錯哦
Bao Lin
團體旅遊
2025 年 5 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
Resort itself was beautiful and well kept. Pool and beach was clean. Plenty of beach chairs for everyone! A ton of space for everyone. It never felt crowded! Buffet food was decent- Captain Morgan at the caribe and Mexican nights were our favourite! Staff were friendly. Rooms were outdated but clean. Our AC and drain were not working properly, staff acted on it fast. Many staff called and checked up on us during our stay. Carlos Lopez- manager at the Caribe was doing a routine round and when we voiced our concerns, he immediately provided us with options. Customer service was outstanding! We initially booked a standard room but got free premium bracelets upgrade with Expedia gold! Well worth it- got to do hydrotherapy circuit everyday! Later in our stay, we did get upgraded to a premium suite to compensate for the problems in our room (the problems were already resolved after maintenance came and looked at it)- premium rooms are very nice, would book a premium suite the next time I return! Well worth it! Be sure to check out the Mexicana Plaza, lots of local vendors with good deals!
REMEMBER TO BRING SUNSCREEN! IT IS VERY EXPENSIVE AT THE RESORT! Banana boat was $40
Bao Lin
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Krystle-Lynn L
2025 年 5 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Krystle-Lynn L
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Ana
2025 年 5 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Huge place with gardens swimming pools
Ocean front, beautiful white sand beach