4/5 - Good
Love the remoteness of it.






Staff was fantasict but the some bartenders didn't know drinks very well couldn't get it right even using a translation app.
Reviewed on 2026/3/3

Overall, excellent stay, great food at all the restaurants, good entertainment, everyone, all the staff everywhere were great. They were just awesome friendly courteous people, we, will be back.
Reviewed on 2026/2/26

Room was nice, but humid. Floors stay wet unless you keep the room cold. Front desk service was weak. Slow with handling any issues. Spa service is great, massage was great, but lobby is worn out and shabby. Food in ala cart restaurants is amazing! Beach is great they work hard to keep sargasso ...
Reviewed on 2026/3/5

Room was great. Had everything we needed. The water jug with dispenser was a great touch. Location was very close to 5th ave..only a two minute walk. But far enough you don’t hear all the noise. Would stay here again
Reviewed on 2026/3/4

We had booked 2 reservations as our flights got changed and they were able to connect our stays so that we could stay in the same room. The condo was spacious and had everything we needed. Complete fridge, all the toiletries etc. The only suggestion is to maybe offer a few different thickness of ...
Reviewed on 2026/2/23

The rooms were clean, spacious, and serviced daily, which we really appreciated. We stayed in Room 205, and unfortunately, the bathroom had a noticeable sewer smell. When we mentioned it to the receptionist, there seemed to be a misunderstanding, and we were informed the hotel was fully booked, so ...
Reviewed on 2026/3/2

Commune with nature and explore the great outdoors at Cenote Azul during your travels in Xpu-Ha. Discover the top-notch restaurants and entertainment choices in this relaxing area.

Hike, swim and kayak through an ancient world of natural labyrinths and vast underground caverns.
Commune with nature and explore the great outdoors at Cenote Cristalino during your travels in Xpu-Ha. Stroll along the beautiful beaches in this family-friendly area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Chikinha Cenote during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this romantic area.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this romantic area's beautiful beaches, or seek out the snorkeling spots.
Love the remoteness of it.
Staff was just "ok" at a premium rate. 2 hour long trip to the hotel was a disaster. Going home we was crazy too because of the transportation company.
We went on the Chichen Itza + Cenote Maya tour with alltournative
The transfer back to the airport wasn't performed. The Super Shuttle company didn't answer to the phone calls to confirm the pickup time
I really don’t know. We stayed on the resort the whole time. There was no reason to leave. The resort had everything we wanted.
We love this place
