4/5 - Good
Love the remoteness of it.

Clean room the service was ok
Reviewed on 2026/1/15

Such a beautiful place! The food was great (so many fresh options) and the resort’s team was so friendly and attentive. We loved our time there — even on the cloudy days, it was warm and very enjoyable. The beach was also a dream!
Reviewed on 2026/1/4

Location on the beach, jacuzzi, clean room, very good bed, even though you can smell the humidity in the room. Very well organised. Magnificent pool and beach. Plenty of activities. A bus can transfer you all between the different Barcelo lobbies (there is 4).
Reviewed on 2026/1/11

Good
Reviewed on 2026/1/16

Great Service with Great location
Reviewed on 2026/1/1

Buena habitación, con sinceridad no recomiendo incluir desayuno, no hay agua caliente solo tibia, el personal llega a ser grosero, sobre todo las muchachas de recepción. Pero en general buena experiencia.
Reviewed on 2026/1/2

Commune with nature and explore the great outdoors at Cenote Azul during your travels in Xpu-Ha. Discover the top-notch restaurants and entertainment choices in this relaxing area.

Hike, swim and kayak through an ancient world of natural labyrinths and vast underground caverns.
Commune with nature and explore the great outdoors at Cenote Cristalino during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this romantic area.
Commune with nature and explore the great outdoors at Chikinha Cenote during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this family-friendly area's beautiful beaches, or seek out the snorkeling spots.
Love the remoteness of it.
Staff was just "ok" at a premium rate. 2 hour long trip to the hotel was a disaster. Going home we was crazy too because of the transportation company.
We went on the Chichen Itza + Cenote Maya tour with alltournative
The transfer back to the airport wasn't performed. The Super Shuttle company didn't answer to the phone calls to confirm the pickup time
I really don’t know. We stayed on the resort the whole time. There was no reason to leave. The resort had everything we wanted.
We love this place
