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Aparthotel

Playa Palms Beach Hotel

4.0 star property

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Playa Palms Beach Hotel offers a peaceful retreat steps from the beach. Enjoy an 18-hole golf course, lounge by the outdoor pool under umbrellas, or find a quiet garden spot. Attentive staff and complimentary WiFi add convenience to this tranquil getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Outdoor Space

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Garden view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • Garden view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 725 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 665 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 545 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Garden View

  • 247 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Partial Sea View

  • 269 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Sea View

  • 355 sq ft
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard with Partial Sea View

  • 409 sq ft
  • Sleeps 4

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About the neighborhood

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    1 min walk - 0.1 km
  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.2 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    3 min walk - 0.3 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    5 min walk - 0.4 km
  • Central Square
    6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Aldea Corazón
    4 min walk
  • Calle 12
    2 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar
    4 min walk
  • Mandala
    2 min walk
  • La Caprichoza
    3 min walk

About this property

Playa Palms Beach Hotel

A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 976 out of 1777 reviews
Rating 8 - Good. 493 out of 1777 reviews
Rating 6 - Okay. 167 out of 1777 reviews
Rating 4 - Poor. 62 out of 1777 reviews
Rating 2 - Terrible. 79 out of 1777 reviews

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. Staff is very friendly.
Stayed 9 nights in Jan 2026

10/10 Excellent

Paul

Small clean property with great staff and safe
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just far away enough from the nightlife where you can’t hear them, location can’t get much better
Stayed 1 night in Dec 2025

10/10 Excellent

Narmina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful.
Stayed 3 nights in Nov 2025

8/10 Good

Bendhiba

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms could use a bit more of love. Great staff and perfect location though.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Stayed 3 nights in Nov 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless great studio with a balcony providing amazing ocean views. Staff was fantastic, location was perfect, super close to 5th avenue but far enough away so sleep wasn’t disturbed. Small private beach with loungers and umbrellas. Will stay here again!
Stayed 5 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my 3rd stay at the Playa Palms Beach Hotel. I love its boutique style, clean, ample sized rooms and its close proximity to the lively nightlife and restaurants but tucked away quietly on a "very" small beach. I also enjoyed having my daily breakfast, always delivered on time, on my private patio/balcony overlooking the ocean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Terry Morton

Liked: Cleanliness, property conditions & facilities, communication
Charming property in excellent location, close to restaurants, bars, shopping & beach
Stayed 4 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was great. Clean. Plenty of hot water. View and balcony with the hammock were wonderful. It’s just sad to see how eroded the beach is now and how much algae there is. Great location. Very walkable. Staff friendly and helpful. Thank you. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Sriharsha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms are clean, good location to hangout near by. Parking needs to be figured out during day
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent. Room was clean and comfortable. Location, location location! Will stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melisa

Liked: Cleanliness, property conditions & facilities, communication
The staff are super lovely and the rooms are extremely clean. This is a special property that is a little older but quaint and special. It’s well-maintained and offers a quiet getaway from a very busy entertainment area. While on the property, you can barely tell
Stayed 7 nights in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, communication
The resort was right in the middle of downtown Playa and allowed for easy access to everything you would want. The rooms were a little dated but nice. The only item I would comment on is a need for external pest control. There are a lot of ants in the sand and on the balcony making it hard to enjoy the outdoor space. Overall, a better than average experience as maid service was provided daily.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Stayed 3 nights in May 2025

10/10 Excellent

Zanna

Liked: Cleanliness, amenities, communication
I’ve stayed at The Palms many times and it never disappoints. This boutique property is a gem. Staff is consistently friendly and attentive. Excellent location, EASY walk to "all the things" including 5th Avenue. All the rooms are great but I love falling asleep to the waves when staying in an ocean front room. Breakfast is always delivered on time and always delicious. My go-to spot for a relaxing stay-cation or romantic get-away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location next to the ocean. Very affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Carlinn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check in was extremely seemless. Breakfast was an additional cost but extremely refreshing. Our room was turned over every day, and our cleaning person did a wonderful job, even left us very cute animal theme towels on our bed. We had the Ocean Room 101. Super easy to get to and very quiet during this high season tourist time. Everyone was very friendly. We had a rental car and it was easy to find parking before 10pm. After 10pm its a bit dicey due to all the clubs around the area. Dont worry you cannot hear the clubs at all.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort, communication
Small private beach. Super clean. Incredible staff. Incredible sunrises.
Stayed 11 nights in Sep 2025

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Property had ocean views snd close to all the shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything about our little ocean front room was perfect for us. The room was cute and furnished with just enough for this chef to cook in the room and then relax with a movie. The restaurants nearby and on the beach were very good too. We ate a seafood platter right on our patio offsred to us by the place nwxt door. Room service! If you want to sit and stare at the ocean and hear the waves with some solitude this place is for you. Not a swimming beach necessarliy - you have to walk a little ways down, but the most beautiful picturesque scene and fishermen coming in with catches.The staff were very kind and helpful. This was our favorite little cove along our travels so far. Clean hotel, excellent location, everything you need to feel like a resort stay at a fraction of the cost.
From the patio chairs
Whole fish and lobster platter
Cute bathroom and kitchenette as well
Our beachfront patio
Stayed 3 nights in Jan 2026

6/10 Okay

ariel

Liked: Property conditions & facilities, communication
Staff great very helpful Room condition there is a lot of flies no idea where they came from as we had the room close at all times. The bed mattress is a hard one so don’t be looking for a comfy bed Location and view is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort, communication
The sunrise is gorgeous here. The staff is excellent. It's a quiet, safe place with everything within walking distance. I rebooked to stay longer.
Stayed 4 nights in Sep 2025