搜尋坎特納的度假村

「I was very excited going to this resort, but I felt as if it did not meet my expectations. My first complaint would be how not knowledgeable the staff was about the resort. I would ask one person for the breakfast options and they would say there was only one option, then I asked a different person he mentioned 2 and the third person mentioned there were 3 so I felt as if they were not on the same page and I was being misinformed. The other complaints would be the friendliness of the staff. I...

「Everything was a 10/10 from start to finish. From booking spa reservations on the website before our trip, to arriving and being handed cold towels, our bags being collected & a delicious drink handed to us during check in was wonderful. Our concierge host, Zuleima was amazing! She was very attentive, answered all of our requests quickly and just went above & beyond for anything we needed. We missed the mixology class one night & she offered to have the cocktails & ingredients brought to our...

「The rooms were clean, and the staff was very accommodating. The food was hit or miss, with some meals being better than others. One of the biggest drawbacks was the pool design. The pool was about 5’3” deep throughout, which made getting drinks from the poolside bars inconvenient. Instead of being able to walk up to the bar, you basically had to swim over. Once you got a drink, it was difficult to swim away while holding it, so most people ended up staying around the bar area. This caused the...

「A very intimate and lovely resort. Enjoyed our stay as always, food was great, staff was awesome and over all a great peaceful stay」

「The staff was excellent and specially our butler for room service Eric and Cielo went out of their way to make our Anniversary special and sweet 16 of our Niece. The best was they were stationed near our building all day and were very helpful in arranging our dinner reservations at the restaurants. With just text message they were available to help us every time we needed them. Room service and food was good. Plenty of choices. Only the beach had sea weed but they do their best to clear as much...

「We recently stayed at the Family Selection at Grand Palladium and had a mixed experience. While the property is beautiful, several areas need improvement, especially considering the price. One major disappointment was the beach, where a staff member told us the resort chose not to pay for cleanup, making it unusable during our stay. The resort is just over an hour from Cancun Airport, and round-trip transportation cost us over $200 USD, so plan accordingly. The grounds are lush, well...

「Muy contentos, en general todo excelente, las habitaciones y restaurantes, los del staff de recepción muy profecionales, checking in y out muy fluido, sabemos que nada es perfecto y si me permiten mensionar el mal servicio de los bartenders del pool bar del lado del restaurante Laguna es muy malo y selectivo, por mucho tiempo esperas para que te tómen la orden o te hagan caso pensando q no les daremos propina, solo recuerdo a uno de nombre Gabriel, con sonrisa burlona con la que te ignoran y...