圖盧姆里維埃拉瑪雅希爾頓全包式度假村是否有游泳池？

是的，此住宿設有8 座室外游泳池和兒童游泳池。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村的住宿價格為何？

截至 2026 年 1 月 16 日，於 2026 年 2 月 6 日入住圖盧姆里維埃拉瑪雅希爾頓全包式度假村，2 位成人 1 晚最低價為 NT$12,224 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村是否允許攜帶寵物？

很抱歉，此住宿僅允許攜帶服務性動物。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村的停車費用是？

此住宿提供免費代客停車服務。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：任何時間。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村位於何處？

此住宿位在圖倫的海灘，距離馬雅海濱高爾夫俱樂部、艾卡基瑟魯海灘和艾卡塞利托海灘不到 5 公里。阿克吞承和艾卡塞爾-艾卡塞利托禁獵區也在 5 公里內。

圖盧姆里維埃拉瑪雅希爾頓全包式度假村評語、優惠和相片 2026

Q: 圖盧姆里維埃拉瑪雅希爾頓全包式度假村是否允許攜帶寵物？

很抱歉，此住宿僅允許攜帶服務性動物。

Q: 圖盧姆里維埃拉瑪雅希爾頓全包式度假村的停車費用是？

此住宿提供免費代客停車服務。

鄰近地區資訊

圖盧姆里維埃拉瑪雅希爾頓全包式度假村位於圖倫，住宿坐落在海灘上。土倫瑪雅遺址是這裡著名的地標，這一代的自然風光則可以在Akumal沙灘和半月灣欣賞得到。有帶小孩的家長們，可以帶孩子到水之源主題樂園和艾庫瑪爾生態中心走走。

查看圖倫旅遊指南

4/10 不太好

Adrianne

團體旅遊

2023 年 11 月 25 日

不喜歡：設施服務和住宿環境和硬體

This is not representative of what I expected of a Hilton. The hardware is decent but the software is terrible. The hotel logistics was a mess, design and layout poor, service mediocre at best. Examples include the very very infrequent cars that travel between your hotel room and the main lobby where most of the facilities and restaurants were. Toilets in the common area were extremely dirty with pee on the toilet seat at most times. Although it was all inclusive, they do not serve alcoholic drinks past 12am. Worst was, one of the nights the wifi stopped and guests had to pay for data.

於 2023 年 11 月住了 5 晚

8/10 不錯哦

Laterria Monique

情侶出遊

2026 年 1 月 14 日

喜歡：員工素質、設施服務和住宿環境和硬體

Yes. Absolutely!

於 2026 年 1 月住了 3 晚

10/10 有夠讚

Nitin

家庭旅遊, 親子旅遊

2026 年 1 月 13 日

喜歡：整潔度、設施服務和住宿環境和硬體

We had great experience

於 2025 年 12 月住了 5 晚

6/10 一般般

Sean

家庭旅遊

2026 年 1 月 12 日

喜歡：整潔度和住宿環境和硬體

Positives...The property is beautiful. The staff is very friendly and attentive. Negatives... There is a long beach but very limited chairs and umbrellas. Needing to reserve a chair before 7 am every morning is not luxury. I don't expect a lot of the food at an all-inclusive, but it was sub-par at the restaurants. Buffet was decent.

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Andres

情侶出遊

2026 年 1 月 12 日

喜歡：整潔度、設施服務和住宿環境和硬體

Staff is very friendly! Service was amazing. Made connections and will definitely come back again

於 2026 年 1 月住了 5 晚

2/10 很糟糕

Esha

2026 年 1 月 11 日

This is a terrible property do not stay here. The pools are overcrowded, the drinks are watered down. All the seats at the pool are taken by guests early in the day with towels. Staff did nothing to help with this. Lastly the front desk and staff are very rude and unhelpful.

於 2025 年 12 月住了 4 晚

8/10 不錯哦

Franz-Josef

家庭旅遊

2026 年 1 月 10 日

喜歡：整潔度和住宿環境和硬體

Sehr schönes Frühstück mit Blick auf das Meer. Sehr schöner Eingangsbereich

於 2025 年 12 月住了 2 晚

10/10 有夠讚

Juan

情侶出遊

2026 年 1 月 10 日

喜歡：整潔度、設施服務和住宿環境和硬體

Increíble experiencia. Realicé un upgrade an Enclave y tuve atención personalizada, mejores amenidades, un check in más cómodo y en general una atención impecable.

於 2026 年 1 月住了 4 晚

8/10 不錯哦

Olga

2026 年 1 月 9 日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Luis

情侶出遊

2026 年 1 月 9 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I love the hotel. The staff was always friendly. The only thing I didn't was that they close the bar at 12:00am on Saturday in a resort. I have not ever seen that and not having a Disco it makes worst.

於 2026 年 1 月住了 3 晚

4/10 不太好

Roxanne

情侶出遊

2026 年 1 月 6 日

不喜歡：整潔度和住宿環境和硬體

The food was mediocre, gross with no flavor. The room service was ok, the rooms were clean , at times i had to contact guest services to request my room to be cleaned. The description of this resort is not what it's explained on the website and the lounge chairs were extremely limited. I will not go or recommend this resort

於 2025 年 12 月住了 7 晚

4/10 不太好

Christina Jasodra

家庭旅遊

2026 年 1 月 6 日

喜歡：住宿環境和硬體

All the above, we arrived and paid for a connecting room they claimed the rooms were close together and had to wait for them to figure out that. The concierge gave very misleading information regarding dinner reservations and was rude her final answer was well it is high season you can order room service. I understand it’s high season but my stay was at peak season pricing as well. Day two of our stay I left a tip for the rooms to be cleaned not but they only cleaned one of the two. This was the same for the next 4 days. I asked to speak to a mod 2 times and that never happened. In addition they kept leaving only 6 towels when our group was 7. Restaurants that we had reservations at did not honor the reservation times with the Japanese restaurant seating us 1 hour after hour time as well as Mexcal. Both restaurants upon seating rushed us. I went to the lobby to ask what activities they had for New Year’s Eve. They were not sure and went to find out. While waiting a socket in the floor began to smoke and shot up flames the front desk seemed unconcerned. Finally the resort for New Year’s Eve did not have a family friendly event the entire main space was blocked off and used for a tequila tasting. The small areas to the sides had a few other activities but once again the area was very small and crowded due to the dominate space reserved and roped off. Over all the experience was poor at best. Was very disappointing.

於 2025 年 12 月住了 7 晚

10/10 有夠讚

Erick Alexis

親子旅遊

2026 年 1 月 6 日

喜歡：整潔度、設施服務和住宿環境和硬體

Great place clean rooms, good amenities and friendly staff

於 2025 年 12 月住了 5 晚

4/10 不太好

Suran

親子旅遊

2026 年 1 月 6 日

喜歡：整潔度和住宿環境和硬體

不喜歡：設施服務

The hotel overall is very poorly staffed. There were many times when at the buffet a section (e.g. chilaquiles station) wasn't staffed at all or there was one person staffing the bar for an entire pool. The service also overall was terrible with staff looking overwhelmed. It took over an hour and half to just get chips and guac to our cabana. We went for NYE weekend for 5 nights and we could only get reservations for 2 nights. This was initially understandable as they said the hotel was fully booked but when we got to the restaurants they were maybe at 30% capacity our whole seating?? When asking for anything like still water, we had to ask several times and several times we just gave up and ate our meal without water. Finally, the food was actually terrible. At the Asian restaurant, the tuna tataki was almost neon pink and inedible. At the buffet, there really aren't a lot if any toddler friendly options and it was like pulling teeth getting french fries at the buffet when they were available on the room service, and beach menus. Overall, very disappointing especially for NYE weekend. We will not be back

於 2025 年 12 月住了 5 晚

8/10 不錯哦

Darren

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

The resort was good the booking agency Expedia was not.

於 2025 年 12 月住了 11 晚

8/10 不錯哦

Carolyn

家庭旅遊

2026 年 1 月 5 日

Hotel is beautiful and view was terrific. Hotel was at capacity for New Years and due to this reservations for dining were nearly impossible and cleanliness and attentive service suffered. That said, when you were able to find help, staff was friendly. Also wish there were more structured activities (game room or poolside fun) for the full family outside of kid/teen club. Location was great - easy drive (cab ride) to many adventure and scenic activities.

於 2025 年 12 月住了 4 晚

6/10 一般般

Neal L

情侶出遊

2026 年 1 月 5 日

喜歡：設施服務

The cleaning staff did not clean the rooms daily in a reasonable time frame.Would come back to the room at 4-5 pm and room still had not been cleaned.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Rustee

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

Only spent one night, so didn’t get to see everything, and only got to eat at the buffet. Very pleasant experience. Room was extremely comfortable.

於 2026 年 1 月住了 1 晚

6/10 一般般

Alicia

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

The food was okay but not amazing, I had such difficulty getting a reservation for the nicer restaurants. When we were seating to eat it took over 30 minutes at times to even get an initial drink order. The staff was amazing and kind.

於 2026 年 1 月住了 3 晚

10/10 有夠讚

Maria

家庭旅遊

2026 年 1 月 4 日

喜歡：整潔度、設施服務和住宿環境和硬體

we loved it except for the pool chairs that are never monitored and you have to get up at 0600 just to find a chair.

於 2025 年 12 月住了 5 晚

6/10 一般般

Roseanne

家庭旅遊

2026 年 1 月 4 日

喜歡：整潔度和住宿環境和硬體

So much can be improved- food, service, communication of events.

於 2025 年 12 月住了 7 晚

10/10 有夠讚

Vladimir，San Francisco

家庭旅遊

2026 年 1 月 4 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We recently spent 5 wonderful days on a family vacation at this resort, and overall, it was an excellent experience that I would highly recommend to other families. The hotel itself was outstanding – clean, spacious, and well-maintained with beautiful facilities that kept everyone in our group happy, from the kids to the adults. The rooms were comfortable, and the on-site amenities (pool, restaurants, and kids' activities) were perfect for a relaxing yet fun family trip. What really stood out was the staff. They were incredibly nice, friendly, and attentive throughout our stay. From the front desk to the housekeeping and restaurant teams, everyone went out of their way to make us feel welcome and ensure we had everything we needed. Their warm service truly elevated the entire vacation. The only minor issue we encountered was a shortage of beach loungers (couches). On a couple of busier days, it was a bit challenging to find available spots by the beach, which was a small frustration after such a perfect setup otherwise. Despite that one small drawback, our overall experience was excellent. We left feeling refreshed and already talking about returning. Great value for a memorable family holiday!.

於 2025 年 12 月住了 5 晚

2/10 很糟糕

Eugenia，Mason

家庭旅遊

2026 年 1 月 4 日

喜歡：整潔度

This is very difficult for me because I know ho lucky we are to be in a paradise like Tulum but the Hilton system was very flawed. You cannot make reservations in restaurants ahead of your trip and when we got there there were no reservations available! After much negotiating and calling they gave us one restaurant reservation on our last day at 9 pm! The chair situation in the beach was the typical in resorts, we had to get up at 6 to “reserve” ie put property in a chair in order to be able to sit by the ocean, at this point many hotels have other options, so we end up eating buffets sitting in the towel on the sand, which is not a match for the amount of money you pay. It’s not the workers fault but the Hilton company, just not a good experience as no one can give you answers or options. Workers, especially cleaning personal , were kind and extremely well done in their job.

於 2025 年 12 月住了 3 晚

10/10 有夠讚

Parin bimal

2026 年 1 月 4 日

喜歡：整潔度、員工素質和住宿環境和硬體

It was family friendly and nice property.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Luis Manuel

家庭旅遊

2026 年 1 月 3 日

喜歡：整潔度、設施服務和住宿環境和硬體

La habitación amplia, cómoda, limpia, el hotel impecable, la comida bastante buena muy rica, lo único que no recomiendo son los restaurantes de especialidades, el servicio bastante bueno.

於 2025 年 12 月住了 7 晚

圖盧姆里維埃拉瑪雅希爾頓全包式度假村

Hilton Tulum Riviera Maya All-Inclusive Resort

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