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Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Lobby
9 restaurants, breakfast, lunch, dinner served; international cuisine
9 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • On private beach
  • Pool
The current price is NT$10,628
NT$12,947 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Rock Royalty Level - Deluxe platinum, 1 king bed

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Level - Deluxe platinum, 1 king bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Jetted bathtub
  • 13.55 Ping (45 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-up King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Swim-up King

Highlights

Balcony
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold king bed PURE allergy-friendly

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed PURE allergy-friendly

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Platinum Sky Terrace, one king bed

7.2 out of 10
Good
(11 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Jetted bathtub
  • 26.3 Ping (87 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Jetted bathtub
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Platinum

Rock Suite Platinum | 1 bedroom, premium bedding, in-room safe, desk

Rock Suite Platinum

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Separate bedroom
Premium bedding
  • 13.55 Ping (45 square meters)
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Diamond, one king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Diamond, one king bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Jetted bathtub
  • 13.55 Ping (45 square meters)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold, two double beds

Deluxe Gold, two double beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold, two double beds

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 13 Ping (43 square meters)
  • Sleeps 3
  • 2 Double Beds
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About the neighborhood

Map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710

What's nearby

  • Blu Riviera Maya - 19 min walk - 1.6 km
  • Puerto Aventuras Golf Club - 4 min drive - 2.1 km
  • Dolphin Discovery - 5 min drive - 2.2 km
  • Oasis Beach - 5 min drive - 2.2 km
  • Puerto Aventuras Marina - 5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 84 min drive

Restaurants

  • ‪Wai - ‬5 min walk
  • ‪The Market - ‬11 min walk
  • ‪Tequilla Bar - ‬10 min drive
  • ‪Ciao - ‬5 min walk
  • ‪Bloved Restaurant & Lounge - ‬10 min drive

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Luxury all-inclusive property adjacent to a golf course
A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive. With amenities like a private beach and sun loungers, this property is the perfect place to soak up the sun. Indulge in a facial, a massage, and aromatherapy at Rock Spa, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include basketball, volleyball, and ziplining. In addition to a swim-up bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Bike rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Concierge services, multilingual staff, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 577 rooms have comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes.
Other amenities include:
  • Bathrooms with jetted tubs and designer toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Similar properties

2 outdoor pools

Hard Rock Hotel Riviera Maya - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
7.8 out of 10, Good, 1,008 reviews
The price is NT$12,912
NT$12,912 total
includes taxes & fees
Jul 1 - Jul 2
Hard Rock Hotel Riviera Maya - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 7 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Dive
  • Le Petit Cochon
  • Los Gallos
  • Toro

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Pilates classes
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ziplining

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad
Hard Rock Riviera Maya Adults Only
Hard Rock Riviera Maya Adults Only Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults All Inclusive
Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hard Rock Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Frequently asked questions

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

As of 2025/6/30, prices found for a 1-night stay for 2 adults at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive on 2025/7/1 start from NT$10,628, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per pet, per stay.

How much is parking at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Check-out is at noon.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 68 per person applies.

Are there all-inclusive benefits at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive located?

Located in Puerto Aventuras, this beachfront property is next to a golf course and within 2 mi (3 km) of Oasis Beach, Puerto Aventuras Marina, and Puerto Aventuras Golf Club. Fatima Bay and Kantenah Lagoon are also within 3 mi (5 km).

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Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 471 reviews
Rating 8 - Good. 99 out of 471 reviews
Rating 6 - Okay. 75 out of 471 reviews
Rating 4 - Poor. 27 out of 471 reviews
Rating 2 - Terrible. 26 out of 471 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nayilah Francesca

Liked: Cleanliness, amenities, property conditions & facilities
I loved it! I definitely want to go back! The staff was warm & friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Merari

Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 3 nights in Jun 2025

8/10 Good

Aileen Amiscosa De Las

Liked: Amenities, property conditions & facilities
different dining options. we were far from the main entertainment. building 1 all adults heaven. staff were great n very friendly!
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was worth it! 5 start resort for sure. Food was amazing
Stayed 3 nights in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort!
Stayed 5 nights in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from all staff. Very good food and services in all restaurants visited so far.
Stayed 1 night in Nov 2024

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever
Stayed 3 nights in Feb 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lots of construction going on around early December broken water pipe in building one hall flooded our room overall besides that it was a good stay recommended
Stayed 6 nights in Nov 2024

10/10 Excellent

Ana Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS SUPER NICE AND PROFESSIONAL. DRINKS AT THE BAR WERE GREAT.
Stayed 7 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it all
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great service and food
Stayed 5 nights in Nov 2022

2/10 Terrible

Sandra Ciria

Disliked: Staff & service
They were rude and not accommodating
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three pool options with one being adults only was great. The staff and guest were all very friendly.
Stayed 8 nights in Sep 2023

10/10 Excellent

Lori Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the upgrades made since I was there last.
Stayed 5 nights in Aug 2023

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful experience!!! The property is amazing!!
Stayed 7 nights in Aug 2023

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food
Stayed 3 nights in Feb 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this resort. The food was amazing, the staff was very professional and polite. My girlfriend and I will definitely be checking out more hard rock adult only locations in the future.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for 9 nights 10 days and everything was absolutely perfect. We loved how polite and friendly everyone was with us from when we arrived until when we left. Hotel was beautiful, our room was exactly as pictured, drinks were 10/10, the different pools were big (we loved that there was an adults only side and a family side), food was delicious and the beach was out of this world👌 The service was top notch and we loved how there was 24 hour room service. We really enjoyed staying here and we’re hoping to visit another HARD ROCK soon!
Stayed 9 nights in May 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were very good for Mexico. The rooms where nice. The staff were very attentive. Our only small complaint was that there wasn’t enough golf carts taking people to and from the two lobbies.
Stayed 6 nights in Oct 2023

2/10 Terrible

Bipin

Disliked: Cleanliness, amenities, property conditions & facilities
Do not spend any money in this hotel. We went 30 people for family reunion and no one was happy with this hotel. No good food, limited variety of food, worst grade alcohol.
Stayed 3 nights in Jul 2024

6/10 Okay

Patrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were not the greatest and mixed drinks were hit or miss and too sweet. Overall stay was not not bad.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alicja

Disliked: Property conditions & facilities
Good!
Stayed 7 nights in Nov 2023

4/10 Poor

Bricely

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property needs major upgrades building is falling apart. My room smell like mold certain areas in the hotel in the Haven, adult building also smell like mold, a lot of water leakage on the floor and coming from the ceiling.
Stayed 4 nights in Jul 2024