南坎昆 5 星級飯店

「Had a great time at this resort. Accommodating a large group of almost 30. Recommend this resort to everyone!」

「Staff was amazing. The resort was so beautiful. It was perfect!」

「Everything about this hotel is amazing from the rooms, pool, bar and especially the staff.」

「Everything about my stay was perfect!」

「Property was in very good condition. Recently opened in December, the property still was in excellent condition. However, the amenities such as access to the pools was very disappointing. They closed at 6 pm (lazy river), 8 pm for main pools. Outdoor bars also closed very early, earlier than the pools. Also location of the resort was not ideal. Very windy and choppy water. No one was at the beach. Locals said this is typical for the location.」

「客房装修一般，沙发床展开后床面不平，洗手间隐私不够，从客房可清晰看到淋浴间，个别服务人员工作不认真，没有按要求帮我们做餐厅预定」

「Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. 」

「Our butlers Stelian and Jesus did a great job of helping us with our needs. There was an amazing amount of chairs and day beds, no 7am walk up to grab a chair. The restaurants were good, with minimal reservations required. The beach was beautiful. All the rooms are great inside. Very good family vacation place with lots of fun activities.」