南坎昆 5 星級飯店

「Dirty and ants in the room anywhere 」

「This is the best resort we’ve booked so far. The staff were over & beyond friendly during our entire stay. As soon as we entered the building, we could tell they didn’t skimp on the layout & architectural design of the facility. We were treated like royalty. The resort was super clean & the restaurants were 2 thumbs up. The steaks at The Grill Restaurant were Top Notch. The nightly shows were also very entertaining. To sum it up; this resort is for the slightly older crowd (30 & up) that still...

「Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. 」

「Clean room, clean amenities for the most part except in the bathrooms down by the pool puke on the inside door and flooding one day. Staff were friendly, food was okay, gluten free offerings minimal, airport shuttle very easy and prompt. I booked the shuttle separate and not through Expedia. Beaches were terrible, tons of seaweed and really couldn’t go in the water. Overall an okay property but won’t return. The resort was over run by raccoons. 」

「Every was lovely and great customer service down to the transportation 」

「This hotel was Perfect! I would highly recommend it for family’s with children. The amenities are amazing to keep little ones busy all day! 」

「Excelente hotel, muy buen servicio, si volveria.」