Verified
8/10 Good
Frank
2026/5/27
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank
Stayed 4 nights in May 2026
Dreams Natura Resort & Spa - All Inclusive
4.5 star property
Oceanfront paradise offers the perfect blend of relaxation and adventure with beach access, water sports, and family activities for all ages
Choose dates to view prices
Photo gallery for Dreams Natura Resort & Spa - All Inclusive
Dreams Natura Resort & Spa - All Inclusive balances family fun with relaxation. Enjoy the white sand beach, book spa treatments, or kayak on the water. The resort offers multiple restaurants and activities from ziplining adventures to morning yoga classes.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Hot tub
- Pet friendly
- Parking included
The current price is NT$9,023
NT$9,023
NT$11,045 total
includes taxes & fees
Jun 16 - Jun 17
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Room options
Check availability for these dates
Available filters for rooms
Showing 21 of 21 rooms
View all photos for Junior Suite Tropical View King
Junior Suite Tropical View King
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
- Garden view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Junior Suite Tropical View Double
Junior Suite Tropical View Double
7.87.8 out of 10
Good
12 reviews
(12 reviews)
- Garden view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Junior Suite Partial Ocean View King
Junior Suite Partial Ocean View King
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
- Partial sea view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Junior Suite Partial Ocean View Double
Junior Suite Partial Ocean View Double
8.68.6 out of 10
Excellent
14 reviews
(14 reviews)
- Partial sea view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Junior Suite Ocean View King
Junior Suite Ocean View King
8.88.8 out of 10
Excellent
33 reviews
(33 reviews)
- Sea view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Junior Suite Ocean View Double
Junior Suite Ocean View Double
8.88.8 out of 10
Excellent
17 reviews
(17 reviews)
- Sea view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Junior Suite Swim-Out King
Junior Suite Swim-Out King
- Garden view
- 560 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Junior Suite Swim-Out Double
Junior Suite Swim-Out Double
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
- Garden view
- 560 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
- Free WiFi
View all photos for Preferred Club Junior Suite Partial Ocean View King
Preferred Club Junior Suite Partial Ocean View King
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
- Partial sea view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Preferred Club Junior Suite Ocean View King
Preferred Club Junior Suite Ocean View King
9.29.2 out of 10
Wonderful
15 reviews
(15 reviews)
- Sea view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Preferred Club Junior Suite Ocean View Double
Preferred Club Junior Suite Ocean View Double
9.29.2 out of 10
Wonderful
11 reviews
(11 reviews)
- Ocean view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Preferred Club Junior Suite Swim-Out King
Preferred Club Junior Suite Swim-Out King
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- 560 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Preferred Club Junior Suite Swim-Out Double
Preferred Club Junior Suite Swim-Out Double
8.08.0 out of 10
Very good
1 review
(1 review)
- Garden view
- 560 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
- Free WiFi
View all photos for Preferred Club Ocean Front Double
Preferred Club Ocean Front Double
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- Ocean view
- 560 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Preferred Club Master Suite Ocean View
Preferred Club Master Suite Ocean View
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
- Ocean view
- 934 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Preferred Club Master Suite Ocean Front
Preferred Club Master Suite Ocean Front
8.08.0 out of 10
Very good
1 review
(1 review)
- Sea view
- 934 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Family Junior Suite Ocean View
Family Junior Suite Ocean View
7.07.0 out of 10
Good
4 reviews
(4 reviews)
- Ocean view
- 1066 sq ft
- 1 bedroom
- Sleeps 6
- 2 Double Beds
- Free WiFi
View all photos for Preferred Club Family Suite Ocean View
Preferred Club Family Suite Ocean View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Ocean view
- 1066 sq ft
- 1 bedroom
- Sleeps 6
- 2 Double Beds
- Free WiFi
View all photos for Double Room Junior with Garden View
Double Room Junior with Garden View
- Garden view
- 559 sq ft
- Sleeps 3
- Free WiFi
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
- Sea view
- 559 sq ft
- Sleeps 4
- Free WiFi
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
- Sea view
- 559 sq ft
- Sleeps 4
- Free WiFi
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About the neighborhood
Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at Oasis Arena. Visit our Puerto Morelos travel guide
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park9 min walk - 0.8 km
Puerto Morelos Beach21 min drive - 18.2 km
Ojo de Agua Beach26 min drive - 21.7 km
Puerto Morelos Town Square26 min drive - 22.1 km- Moon Palace Golf Club15 min drive - 11.6 km
Getting around
- Cancun Intl. Airport (CUN)19 min drive
Restaurants
- the cave4 min walk
- Agave Mexican Cuisine2 min walk
- Diamond Club Lounge1 min walk
- Grazie Italian Restaurant14 min walk
- Martini MIX16 min walk
About this property
Dreams Natura Resort & Spa - All Inclusive
Luxury family-friendly property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, hydrotherapy, or a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
- 4 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
- Free self parking and valet parking
- A 24-hour front desk, smoke-free premises, and a ballroom
- A porter/bellhop, tour/ticket assistance, and a gift shop
- Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 553 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
- Childcare services, free infant beds, and free extra beds
- Hypo-allergenic bedding and down comforters
- Showers, free toiletries, and hair dryers
- Wardrobes/closets, LED light bulbs, and ceiling fans
All inclusive details
All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Volleyball
Ziplining
Kids club
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Theme parties
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Free secured, uncovered self parking on site
- Free secured, uncovered valet parking on site
Food and drink
- 5 restaurants
- A poolside bar
- A swim-up bar
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
- Snack bar/deli
Restaurants on site
- Bluewater Grill
- Bordeaux (French cuisine)
- Himitsu
- Oceana
- World Cafe Buffet
Things to do
- 2 hot tubs
- 4 outdoor pools
- Arcade/game room
- Billiards/pool table
- Children's pool
- Fitness classes
- Free children's club
- Free water park
- Full-service spa
- Health club
- Kayaking
- Lazy river
- Outdoor pool (guest access)
- Playground
- Sauna
- Shopping
- Steam room
- Waterslide
- Wine tasting room
- Yoga classes
- Ziplining
Family friendly
- 4 outdoor pools
- Arcade/game room
- Baby toys
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free rollaway/extra bed
- Free supervised activities for children
- Free water park access
- In-room babysitting (surcharge)
- In-room crib
- Laundry facilities
- Lazy river
- Lifeguards on site
- Playground
- Snack bar/deli
- Waterslide
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 3 meeting rooms
- Computer station
- Conference center (12,208 square feet of space)
Outdoors
- On the beach
- On the waterfront
- Outdoor entertainment area
- Pool cabanas (surcharge)
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Hot tub
- Hydrotherapy
- Manicures/pedicures
- Outdoor treatment areas
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
More
- 8 floors
- At least 80% lighting from LEDs
- Ballroom
- Banquet hall
- Built in 2020
- Comprehensive recycling policy
- Lifeguards
- Local artist showcase
- Mosquito nets
- No plastic drinking straws
- Reception hall
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Free rollaway/extra bed
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 40-inch smart TV
Food and drink
- 24-hour room service
- Champagne service
- Espresso maker
- Free stocked minibar
- Meal delivery service
More
- Air conditioning
- Ceiling fan
- Energy-saving switches in guestrooms
- Free local calls
- Iron/ironing board
- Laptop workspace
- Laptop-compatible safe
- LED lighting
- Phone
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Pet fee: USD 65 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Frequently asked questions
Does Dreams Natura Resort & Spa - All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.
How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?
As of 2026/6/4, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on 2026/6/16 start from NT$9,023, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Dreams Natura Resort & Spa - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Dreams Natura Resort & Spa - All Inclusive located?
Nestled on the beach, this Puerto Morelos property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Grand Outlet Riviera Maya are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Dreams Natura Resort & Spa - All Inclusive Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 724 out of 1398 reviews
10 - Excellent
724
Rating 8 - Good. 317 out of 1398 reviews
8 - Good
317
Rating 6 - Okay. 166 out of 1398 reviews
6 - Okay
166
Rating 4 - Poor. 92 out of 1398 reviews
4 - Poor
92
Rating 2 - Terrible. 99 out of 1398 reviews
2 - Terrible
99
Reviews
Verified
10/10 Excellent
Sean Martin
2026/5/24
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this resort a 10/10. Family of four (2 adults and kids 11&9) food was excellent, pools were great and not crowded. Room was clean and comfortable
Sean Martin
Stayed 6 nights in May 2026
Verified
10/10 Excellent
Esmeralda Arely
2026/5/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this resort! The food was amazing! The staff were very friendly and helpful! We loved the waterpark and lazy river, and arcade that you did not have to pay for to play! Would recommend any family with little ones to come to this resort!
Esmeralda Arely
Stayed 4 nights in May 2026
Verified
10/10 Excellent
Marisa
2026/5/31
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family with children! My kids loved the lazy river and the resort was small enough to not be overwhelming but they still had plenty of activities and events. The performers in the shows were so talented!
Marisa
Stayed 4 nights in May 2026
Verified
10/10 Excellent
Joe
2026/5/27
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect. The only thing was the buffet at night is not open every single night, as someone staying there the whole trip I feel like as it should be open for the people daily. Or else you’ll be stuck in these two hour wait lines at the restaurants inside the resort. The hotel itself was kept clean 24/7.
Joe
Stayed 4 nights in May 2026
Verified
8/10 Good
Brandy
2026/5/26
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver nice resort but I can’t get over the beach. They tried really hard to clean the sargassum, but in the end we travel to see a clean beach and clean water. This resort is not for us. The sand is incredibly soft and the resort is amazing for kids. I love the entertainment and options for food. Foam party and the beach trampoline made the little one’s trip.
Brandy
Stayed 7 nights in Mar 2026
Verified
10/10 Excellent
Diana
2026/5/23
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but easy to get around! Everyone was incredibly nice and they loved their job. The seafood restaurant hands down was the best. Belisario was incredible. A lot of activities for families and kids and the live entertainment at night was definitely a plus. Our room was spacious and they came every day to clean. Definitely appreciate the overall experience and memories made here! Can’t wait to book again.
Diana
Stayed 5 nights in May 2026
Verified
10/10 Excellent
Aaron
2026/3/16
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall experience and the kids loved it!
Aaron
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Irene Elisa
2026/4/21
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. It wasn’t super big. Everyone was very attentive. Customer Service eas great!
Irene Elisa
Stayed 5 nights in Apr 2026
Verified
8/10 Good
Laura
2026/4/23
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, staff and food. It was wonderful for my family’s vacation and ll of found something to enjoy. The gym was great and the kids club was loved by my 7 & 9 kids. Hallways are very loud at night and you may want a sound machine if you are an early to bed type. We will be back!
Laura
Stayed 5 nights in Apr 2026
Verified
10/10 Excellent
Sonya
2026/4/1
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff were incredibly friendly and helpful and the pool and beach area were well kept! Food was okay. Lots of options
Sonya
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Kaarina
2026/1/21
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice rooms and pool..great kids activities.
Kaarina
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Nathan
2026/2/13
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the staff was great.
Nathan
Stayed 7 nights in Feb 2026
Verified
8/10 Good
Gabrielle
2026/6/2
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super kind and helpful, rooms were very clean, bathrooms were clean and chair turnover by the pool was great. If not in use the staff cleared chairs after 30 monites of not being used. Only downside of the resort were pool bars closed at 6 which isn’t very late, and there were wedding and parties almost every night. Felt like the weddings took away from the rest of the guest who were staying at the resort. The spa is a bit pricey but total worth it especially when there are deals going on. Taxi services are blocked inside the resort so you have to use the resorts transportation which is insanely pricey.
Gabrielle
Stayed 7 nights in May 2026
Verified
10/10 Excellent
Michael B
2026/3/3
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic, the ocean view was great, and most of all, the pools were so relaxing!
On top of all of this, the kind staff were amazing. Some of the nicest hospitality I have ever experienced.
Great resort!
Michael B
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Yvonne
2026/3/19
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly and helpful! Luis and Miguel were awesome bartenders! Nancy was an amazing server poolside. She was very attentive!
Yvonne
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Alex
2026/1/4
Liked: Cleanliness, staff & service, amenities
Food staff spa and amenities were great
Alex
Stayed 7 nights in Dec 2025
Verified
10/10 Excellent
Ricardo
2026/1/26
Liked: Cleanliness, amenities, property conditions & facilities
The staff are fantastic, they really go above and beyond so you have an amazing stay.
Ricardo
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Katherine
2026/4/7
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a party of 9 with ages ranging from 7-85. The resort was very well laid out and everything was convenient. Lots of activities to keep everyone entertained. Overall, the staff was very friendly. There was an issue during checkout that was not handled well. It was unfortunate to end the vacation on that note but everything else was very nice.
Katherine
Stayed 5 nights in Mar 2026
Verified
10/10 Excellent
Treeca
2026/3/5
Liked: Cleanliness, staff & service, amenities
This resort was AMAZING! Now the mosquitoes NOT SO NICE! Pack your heavy-duty bug spray! The room service was excellent, staff super friendly… I would definitely go back!
Treeca
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Daniel Aaron
2026/3/28
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with three families with kids ages 4-7. The place was great: pools were awesome, food was better than expected. Staff was all around outstanding. Sometimes when busy was hard to get a sun chair, and dinner reservation system was a bit wonky, but we got everything we needed. Water slides and lazy river and kids clubs were major pluses. Beach is so-so compared with some others, but pools were great. Strong value for money.
Daniel Aaron
Stayed 7 nights in Mar 2026
Verified
8/10 Good
SHANE
2026/4/2
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. The only issue we had was dinner reservations. We couldnt get in anywhere until 9 pm. The resort was nice and we had the nicest beach on that strip because they were constantly cleaning the seaweed up.
SHANE
Stayed 4 nights in Feb 2026
Verified
4/10 Poor
Alexis
2026/5/26
Liked: Cleanliness, staff & service, property conditions & facilities
The resort its self is beautiful! If you are looking for a swimmable beach this is not it! There are alligators, one day people saw 5. The food is okay the portions are small. Also be mindful that Chinese and buffet is close some days, but they don’t rely this information on the details before booking or checking in at the resort. Some lady said it was due to low season, which is not fair because we are paying same price as high season. Another gentleman said it was all year around, which they NEED to have this information. On Saturday both restaurants were closed and there were so many piss people because the wait was more than 1 hour if you didn’t have reservations. Other than that everything else was pretty good.
Alexis
Stayed 4 nights in May 2026
Verified
10/10 Excellent
ALFREDO
2025/12/9
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the resort, the food, and all the staff that we encountered were exceptional! Definitely will stay here again, and recommend to others
ALFREDO
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Cassandra Jo
2025/12/26
Liked: Cleanliness, property conditions & facilities
Loved the warm pool and hot tub!
Cassandra Jo
Stayed 4 nights in Dec 2025