坎昆 5 星級飯店

「非常好的体验。推荐。」

「Excelente atencion」

「Quiet environment, enthusiastic service from staff, good security, and pretty good privacy protection, which solved my problem of checking in two hours in advance. I am very satisfied with this hotel and will recommend it to my friends. Thank them.」

「Love it」

「Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. 」

「Excellent experience」

「Everything was fantastic.」

「这家酒店真是太棒了！从进入酒店开始，所有的员工的服务都非常的友好亲切并专业，包括帮助打周边饭店的订餐电话。每天早上的餐厅服务是开启美好一天的期待。下次我们还会再次入住这个酒店。」

「Very Good 」

「I loved everything 」

「The room is okay we pay to upgrade to the swimup suite. The butter is horrible, yes, I’m naming CESAR. He was doing great of never fulfilling your requests. You need text him three times and go find him at the desk one time to get the things done (request to cleaning the room and deliver a bottle of champagne). Oh, but he is super on time of kicking you out of the room by knocking at your door every 10 mins. I asked for a taxi after check out. He said absolutely and turned out “ Yes please you...

「What was excellent about he property was the service we received. We go to resorts for the pool, and the sevice there from Noe, Alex and Erick. At the restaurants, Jose at Blanca blue was amazing and Martin from Bocados.」