坎昆 5 星級飯店

「Overall, the resort was nice. The pools were clean, our room was very nice, and the staff was friendly and helpful throughout our stay. When we arrived, our room had been overbooked, so we were moved to one of their other three resorts. Fortunately, it was a newer property, so that ended up working out well. The biggest disappointment was the beach. The sargassum seaweed smelled terrible and made the water unpleasant, so we weren’t able to enjoy swimming in the ocean. The room also smelled...

「Dirty and ants in the room anywhere 」

「客房装修一般，沙发床展开后床面不平，洗手间隐私不够，从客房可清晰看到淋浴间，个别服务人员工作不认真，没有按要求帮我们做餐厅预定」

「El personal muy atento, las habitaciones impecables.」

「A very nice exclusive place for couples who are looking for a calm and chill vacation. Food/bars tend to close 20-30 minutes early from set times. Great tacos stand and Agave best restaurant for Mexican food. Lobster house is very tasty. Every single person working is lovely and friendly.」

「Buena vista. Lugar limpio. Faltó información de la alberca de residentes y de los huéspedes de hotel. Y les falta personal en el Valet, se tardaron en entregarme mi camioneta más de 30 minutos」